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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 Jul 2020  |  Global  |  Market Research

    Frost Radar™: User and Entity Behaviour Analytics Based on Machine Learning, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    As intrusions employ a wide variety of attack vectors and methods, companies have to seriously consider continuous security monitoring, which provides real-time visibility of users and their devices when they attempt to connect to or work on an enterprise network. Security monitoring gives companies the ability to constantly look over their network...

    $4,950.00
  2. 07 Jul 2020  |  North America  |  Market Research

    North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025

    Evolving Field Service Environment, 5G, COVID-19 Poised to Have Significant Impact

    This study examines the North American mobile field service management market. Mobile FSM solutions are software applications that leverage a variety of technologies (geolocation, artificial intelligence, digital forms, etc.) on smartphones, tablets, rugged devices, and wearables in order to locate, manage, automate and/or optimize field-based serv...

    $4,950.00
  3. 19 Jun 2020  |  Global  |  Market Research

    Frost Radar™: Global Business Intelligence Platforms Market, 2020

    Benchmarking Future Growth Potential

    Business Intelligence (BI) is evolving as a vital tool for enterprises to gain real-time insights on business performance. Technology evolution drives the development of innovative applications, fueling informed business decision making. With the steep rise in data volume obtained from various sources, whether structured or unstructured, enterprise...

    $4,950.00
  4. 03 Jun 2020  |  Global  |  Market Research

    Digital Trends in the Manufacturing Industry, Global, 2019

    Gain a 360 Degree Perspective on Critical Success Factors

    Key Benefits of this Study: Identify key business objectives in this industry and industry challenges • Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue Benchmark with competition and other industry leaders • Learn new ways to impro...

    $3,000.00
  5. 21 May 2020  |  North America  |  Market Research

    FROST RADAR™: Mobile Handset Market, 2020

    Benchmarking Future Growth Potential

    Colloquially referred to as cell phones, mobile handsets have a primary function to serve as a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones with the primary distinction between e...

    $4,950.00
  6. 12 May 2020  |  North America  |  Market Research

    Global Internet Protocol Proxy Networks Market, Forecast to 2025

    IPPNs Help Enterprises Gather the Competitive Data They Require

    Web sites make regular changes to their information based on the Internet protocol (IP) address, location, and demographic attributes of visiting users. As a result, companies must perform competitive analyses, price comparisons, and data extraction, as simulated users, to capture this customized information. Companies not familiar with these Web s...

    $4,950.00
  7. 30 Apr 2020  |  Global  |  Market Research

    Frost Radar™: Global CRM Software Market, 2020

    Benchmarking Future Growth Potential

    Organizations today want a single view of customers from all touch points, which can be achieved through customer relationship management (CRM) solutions. The goal for companies, educational institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, a...

    $4,950.00
  8. 29 Apr 2020  |  North America  |  Market Research

    Post-Pandemic Growth Opportunity Analysis of the Global E-Learning Market

    Lecture Capture Solutions Have Quickly Become Crucial to Business and Educational Institution Ecosystems

    This research measures the impact of COVID-19 on the global e-learning market. The e-learning ecosystem follows the entire learning flow: content creation with lecture capture solutions (LCS); publishing with massive online open courses (MOOCs) and dynamic publishing tools; management with learning management solutions (LMS); creating opportunities...

    $4,950.00
  9. 24 Apr 2020  |  North America  |  Market Research

    FROST RADAR™: Global Big Data Analytics Market, 2020

    Benchmarking Future Growth Potential

    This Frost Radar focuses on the global Big Data analytics market. It divides the market into 2 major segments: data discovery and visualization (DDV) and advanced analytics. Both are experiencing a growing interest from investors and have attracted millions of dollars in funding committed to product enrichments, expansion into new industry vertical...

    $4,950.00
  10. 14 Mar 2020  |  North America  |  Market Research

    Countering Pandemic, Remote Working Gets Wider Acceptance and May Be the New Norm

    How COVID 19 is accelerating adoption of collaboration tools and overall shift of mindset

    The ongoing outbreak of coronavirus (COVID-19), first identified in December 2019 in Wuhan—the most populous city in Central China—evolved rapidly to be characterized as a pandemic by the World Health Organization (WHO) on 11 March 2020. Globally, organizations have been monitoring the COVID-19 situation closely and many have already implemente...

    $1,500.00