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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 25 Aug 2021  |  South Asia, Middle East & North Africa  |  Mega Trends

    Indian Data Center Colocation Services Growth Opportunities

    Future Growth Potential of Data Centers in India Due to Rise in Hyperscale Demand

    Indian data center colocation services is one of the fastest growing markets in the world largely driven by demand for colocation services from hyperscale cloud segment, OTT players, and content providers. The demand for hyperscale data center capacity has been growing at a good pace in India for the last couple of years. The growth is attributed t...

    $2,450.00
  2. 02 Aug 2021  |  North America  |  Market Research

    Frost Radar™: Low-Code Application Platforms, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    As businesses emerge from the COVID-19 pandemic operating environment, they are caught in a strange position of having to resume former foci (streamlining operations, improving employee productivity, and enhancing the customer experience), but doing so in a wildly different operating environment than they were in 18 months ago. Low-code development...

    $4,950.00
  3. 08 Jul 2021  |  North America  |  Mega Trends

    Low-Code Application Platforms Growth Opportunities

    Harnessing the Power of Lines of Business in App Development Fuels Innovation Culture

    As businesses emerge from the pandemic operating environment, they are caught in a strange position of having to resume former foci—like streamlining operations, improving employee productivity, and enhancing the customer experience, but doing so in a wildly different operating environment than they were in 18 months ago. One technology that was ...

    $2,450.00
  4. 31 May 2021  |  North America  |  Mega Trends

    Machine Learning and Seamless Integrations Drive the North American Mobile Sales Force Automation (SFA) Market

    AI-based Guidance, Real-time Visibility, and Positive Hard-dollar Impacts Create New Growth Opportunities

    This study examines the North American mobile sales force automation market. For the purposes of this study, mobile sales force automation applications are software solutions that extend SFA capabilities to a sales professionals mobile device (smartphone or tablet). These capabilities can range from basic account, opportunity and contact management...

    $4,950.00
  5. 25 May 2021  |  North America  |  Tracker

    Internet of Things (IoT) Professional Services Forecast, 2020–2025

    As IoT Becomes More Critical for Enterprises, Professional Services are Key to Driving Value

    While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...

    $2,450.00
  6. 13 May 2021  |  North America  |  Mega Trends

    IoT Start-up Tracker—Digital Retail

    Seamless Integration Between Offline and Online Creates New Growth Opportunities

    The retail industry is increasingly focused on increasing sales and revenue through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of start-up...

    $2,450.00
  7. 11 May 2021  |  Latin America  |  Customer Research

    Latin-America Cloud User Survey, 2020

    Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

    Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

    $4,950.00
  8. 11 May 2021  |  South Asia, Middle East & North Africa  |  Mega Trends

    Innovative Business Models Spur Growth of Middle East ICT Market, Outlook 2021

    Future Growth Potential of the ICT Market Enhanced by Digital Transformation, 5G, and AI

    This research service analyzes the Middle East ICT market. It provides key highlights for 2020 as well as a future outlook till 2025. By industry, the market is segmented into telecommunications and information technology (IT). Major market drivers and restraints are discussed, along with important technology traits. The report also covers the impa...

    $4,950.00
  9. 16 Apr 2021  |  North America  |  Mega Trends

    Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...

    $4,950.00
  10. 15 Apr 2021  |  North America  |  Mega Trends

    IoT Start-Up Tracker—Digital Agriculture

    Need for Increased Productivity and Resource Optimization Creates New Growth Opportunities

    The digital agriculture industry is increasingly focused on improving productivity and driving sustainability through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker p...

    $2,450.00