IT Services and Applications

The focus of this research is to understand the key areas of IT spend within the mining sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the mining industry, provide insights into the Min...

The focus of this insight is to understand the key areas of IT spend within the banking and financial services (BFS) sector in South Africa with the aim of highlighting chief areas of opportunities for the IT service providers. The objectives are to provide an overview of South Africa’s macro-environment and its impact on the BFS industry; offer ...

31 Jul 2017  |  Africa

Digital Transformation of Telecommunications Operators in South Africa, 2016

Aggressive Service Diversification, Strategic Consolidation, and Organizational Restructuring are Central to Operators becoming End-to-end Digital Ser

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This study provides an analysis of the digital transformation of the South African telecommunications operators. The service provider scope includes mobile network operators (MNOs), fixed-line operators, and mobile virtual network operators (MVNOs) and end-user scope includes consumers, small and medium enterprises (SMEs), and large enterprises. T...

The information technology (IT) department must align with changing business goals for growth, innovation, and speed to market, and must focus on satisfying internal, line-of-business clients. The traditional IT expert has evolved into an innovation expert and a service broker, which defines the role of the chief information officer/chief technolog...

The year 2014 has witnessed continued upheaval in the ICT industry, including an upsurge in over-the-top (OTT) activity, the launch of viable low-cost smartphones, and major changes in the competitive landscape as a result of both partnerships and mergers. Frost & Sullivan's ICT research team has conducted an extensive analysis, including a combin...

This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...

Big Data solutions are emerging across Africa, driven by increased connectivity and Internet usage, the rapid proliferation of connected devices and the continued investment in Africa-specific innovations. However, the threat of data overload continues to challenge potential adoption as businesses are still struggling to pinpoint how best to moneti...

The South African data centre market is fast maturing, and it is viewed by service providers as an exciting market with endless opportunities. Companies are seeking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The result has, therefore, been a more prominent move towards dat...

This research service is an analysis of the hosted IP telephony and unified communications (UC) market in South Africa. The study essentially takes a comprehensive assessment of market development for hosted/cloud-based UC and collaboration systems. While traditional, on-premise systems are maturing, having been in existence in South Africa for a n...