IT Services and Applications

29 Nov 2017  |  Africa  |  Market Research

African Artificial Intelligence (AI) Market, 2016

Chatbots Central to Developing an Intelligently Automated Service Delivery Model

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Key Issues Addressed

This study provides an analysis of the African Artificial Intelligence (AI) market. The stakeholder scope includes international technology corporations and African start-ups; technology scope includes computer vision, deep learning, machine learning, natural language processing, neural networks, predictive analytics, and robotics; and the end-user...

Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

Data acquisition (DAQ) systems are growing exponentially in complexity due to technology convergence and the advent of the Internet of Things (IoT). In addition, the technical engineering deficit in organizations across industries is growing. Comprehensive DAQ systems and innovative software solutions and services will be in high demand by engineer...

The focus of this research is to understand the key areas of IT spend within the healthcare sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the healthcare industry; provide insights into...

The focus of this research is to understand the key areas of IT spend within the mining sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the mining industry, provide insights into the Min...

The focus of this insight is to understand the key areas of IT spend within the banking and financial services (BFS) sector in South Africa with the aim of highlighting chief areas of opportunities for the IT service providers. The objectives are to provide an overview of South Africa’s macro-environment and its impact on the BFS industry; offer ...

31 Jul 2017  |  Africa  |  Market Research

Digital Transformation of Telecommunications Operators in South Africa, 2016

Aggressive Service Diversification, Strategic Consolidation, and Organizational Restructuring are Central to Operators becoming End-to-end Digital Ser

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This study provides an analysis of the digital transformation of the South African telecommunications operators. The service provider scope includes mobile network operators (MNOs), fixed-line operators, and mobile virtual network operators (MVNOs) and end-user scope includes consumers, small and medium enterprises (SMEs), and large enterprises. T...

According to Cisco, the number of mobile-connected devices per capita will reach 1.5 units by 2020. There will be 11.6 billion mobile-connected devices by 2020 globally, including M2M modules—exceeding the world's projected population at that time (7.8 billion). As a result, the need to be strongly identified when accessing cloud-based platforms ...

The growth dynamics of the South African smart card market are complex, affected by varying trends across technologies and industries. The markets for SIM, banking, and payment cards are also heavily impacted by emerging technological trends such as near-field communication (NFC) technologies, long term evolution (LTE), cloud-based services, and mo...