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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 08 Jun 2020  |  North America  |  Mega Trends

    Helping Businesses Accelerate Their Cloud Journeys in the Post-COVID-19 Era

    Growth Opportunities for Cloud and Managed Services Providers

    In the fast-paced global economy, a successful business must be an agile business—one that can anticipate and respond quickly to changing economic, regulatory, and market conditions. However, no one anticipated the COVID-19 pandemic, which has tested just how agile companies are. With no time to gather data, consider options, install systems, or ...

    $2,450.00
  2. 29 Apr 2020  |  Global  |  Mega Trends

    Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies

    One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

    $4,950.00
  3. 16 Apr 2020  |  North America  |  Mega Trends

    Data Protection & Management in Light of COVID-19

    The novel corona virus has forced companies into telework with little to no preparation. In this environment, it is critical to protect corporate data, and ensure that protection spans your entire IT environment, regardless of where employees are working or who is staffing the corporate data center. The best protection is a modern, cloud-based data...

    $3,000.00
  4. 10 Apr 2020  |  Global  |  Mega Trends

    The Enterprise Blockchain Multiverse—Cross-Industry Analysis and Ecosystem Development, 2020–2026

    Growth Opportunities for a Web 3.0-Enabled World

    Blockchain is finally overcoming early confusion and hype. It is a spectrum technology that can be applied to achieve many possible outcomes. Its best uses are in the creation of trusted digital connective tissue in open, complex ecosystems and in the programmatic creation of digital value where it cannot be easily be replaced by centralized system...

    $4,950.00
  5. 30 Mar 2020  |  Global  |  Technology Research

    Technologies Enabling Smart Ships of the Future

    Driving The Shipping Industry Towards Connectivity, Efficiency, and Autonomy

    As the pace of digitization accelerates the shipping industry globally is also adopting technologies such as AI to make their processes more efficient and reduce costs. Governments across the world have also made efforts to support the development and deployment of innovative technologies and have launched multiple initiatives to promote cross bord...

    $4,950.00
  6. 30 Mar 2020  |  Global  |  Technology Research

    Blockchain: Regulating the New Economy

    Democratizing the Blockchain-based Ecosystem for New Businesses Models

    The rising demand for faster and more secure transactions along with full transparency has made Blockchain one of the fastest growing technology markets in the world. Blockchain, which is a decentralized digital database, supports secure transactions without the need for a central authority to approve/accept the transaction. Although this technolog...

    $4,950.00
  7. 30 Mar 2020  |  Global  |  Technology Research

    Into the Fast Lane with AI: Driving the Future of Mobility

    An insight into how AI is likely to open up new opportunities for OEMs in the near future

    Artificial intelligence (AI) will hold as a key enabler in transforming the automotive industry. Currently, the automotive industry is focusing on integration of AI in self-driving cars, while other application areas include R&D, procurement, supply chain management, manufacturing, mobility services, and customer experience. Automotive manufacture...

    $4,950.00
  8. 30 Mar 2020  |  Global  |  Technology Research

    Breakthrough Innovations in Building Information Modeling (BIM)

    An Insight into how BIM Technology is likely to open up New Opportunities for the Architecture, Engineering, and Construction Industries

    Building information modeling (BIM) digitizes the functional and physical aspects of the project in the construction sector, providing more visibility and easing the decision-making process in the entire lifecycle. Apart from 3D (width, height and depth) modeling, BIM also consists of other dimensions such as 4D (time), 5D (cost), 6D (Sustainabilit...

    $4,950.00
  9. 12 Mar 2020  |  Latin America  |  Mega Trends

    Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

    Increasing Competition and Opportunities in a High Growth Market

    The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

    $4,950.00