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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Nov 2021  |  Global  |  Technology Research

    Future of GCCs in India: Transforming into R&D Powerhouses

    Transformative Mega Trends fueling the growth of GCCs in India

    A number of software companies established their fulfillment centers in India in the early 2000s in search of low-cost, high-productivity hubs. The early success of jobs outsourced to India and a rapidly evolving education infrastructure led to further investments in Indian global capability centers (GCCs). As companies ramped up their investments ...

    $4,950.00
  2. 17 Nov 2021  |  Global  |  Mega Trends

    Global Artificial Intelligence Growth Opportunities

    Transformative Mega Trends of AI

    Artificial intelligence leverages algorithms and large datasets to identify underlying relationships and drive new or better business outcomes. While still at a nascent stage, AI technologies are being adopted across industries globally to innovate business models, drive operational efficiencies, and create strategic differentiation. The potential ...

    $2,450.00
  3. 11 Nov 2021  |  Global  |  Technology Research

    Driving Next-generation Advancements in Manufacturing through Extended Reality

    Manufacturing Efficiency Will Boost Adoption of Extended Reality Systems in Industries

    The development of augmented reality (AR), virtual reality (VR), and extended reality (XR) technologies expect to accelerate in upcoming years. Technology developers and adopters across various industries experiment with these innovations for mass deployment, driving the shift from product testing for specific application requirements to scaling th...

    $4,950.00
  4. 27 Oct 2021  |  Global  |  Technology Research

    Intelligent Transportation System Growth Opportunities

    Impact Assessment of Technology Strategies that Tackle Traffic Data Deluge

    The demand for intelligent transportation system (ITS) has also evolved with the progress transportation systems have made over the years. However, effective utilization of transportation systems depends on proper management of input data sources which describe the performance of the system and the state of system controls. The nature and quality...

    $4,950.00
  5. 25 Oct 2021  |  Global  |  Market Research

    Frost Radar™: Global Managed Cloud Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Cloud has become an essential foundation for business growth. For enterprises around the world, cloud has unlocked cost efficiencies and increased speed-to-market while providing access to new technologies such as analytics, blockchain and AI. During COVID, businesses accelerated their cloud strategies to gain greater flexibility and agility in dig...

    $4,950.00
  6. 19 Oct 2021  |  Global  |  Mega Trends

    Global Data Monetization Platform Growth Opportunities

    AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation

    This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the va...

    $2,450.00
  7. 13 Oct 2021  |  Global  |  Mega Trends

    Ethical AI is Pivotal to the Maximization of the Future Growth Potential of the Global AI Market

    Ethical AI Practices and Advisory will be Incorporated in AI Technology Growth Strategy to Maximize Future Market Growth Potential

    Artificial intelligence (AI) is transforming organizations, industries, and the technology landscape. The world is moving to the increased adoption of AI-powered smart applications/systems, and this trend will increase exponentially over the next few years. AI technologies are maturing, and the need to leverage their capabilities is becoming a CXO ...

    $2,450.00
  8. 22 Sep 2021  |  Latin America  |  Mega Trends

    Growth Opportunities in the Global Webinars and Virtual Events Market

    Travel Restrictions and Remote Work Unlock New Growth Potential for Digital-First Engagement

    In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual eve...

    $4,950.00
  9. 14 Sep 2021  |  Global  |  Mega Trends

    IoT Start-up Tracker: Digital Manufacturing

    An Integrated Digital Manufacturing Approach Creates New Growth Opportunities

    The manufacturing industry is increasingly focused on improving business process efciency and quality, in addition to customer experience. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of ...

    $2,450.00
  10. 01 Sep 2021  |  Global  |  Mega Trends

    Global Retail Artificial Intelligence (AI) Growth Opportunities

    AI Solutions to Drive the Future Growth Potential in the Retail Space for Technology Providers

    With a record 12,200 outlets being shuttered in the US in 2020 alone, retailers across the world have pivoted to omnichannel strategies as part of the new normal. Even with reopening efforts well underway around the world, retailers are likely to persist with their omnichannel endeavors due to the pandemic accelerating shifts in customer behavior a...

    $2,450.00