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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 13 Feb 2019  |  North America  |  Market Research

    Global Lecture Capture Solution Market, Forecast to 2023

    Stiff Competition and Sunk Investment in Point Solutions Restrict Growth in the Short Term

    LCS serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students and workforce. The need for this shift in learning/teaching methodologies is the result of changing expectations from students and their parents, regarding educational institutions and of growing stringent co...

    $4,950.00
  2. 11 Feb 2019  |  Global  |  Market Research

    Digital Transformation of the Future of Work, 2019

    The Convergence of IoT, Artificial Intelligence, Augmented Reality and Virtual Reality will Transform the Future of Work

    The convergence of technologies is reshaping the future of the workplace, workforce and work processes. Today, technologies with different applications and advantages are integrating with one another to maximize the benefits provided to users. Adoption of such technologies is therefore changing human behaviours in both the physical and virtual sp...

    $1,500.00
  3. 05 Feb 2019  |  Africa  |  Market Research

    Cloud Market in West Africa, 2018–2019

    Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services

    The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...

    $1,500.00
  4. 18 Jan 2019  |  Asia Pacific  |  Market Research

    Artificial Intelligence Applications and Use Cases in Asia-Pacific, 2018

    Transforming Services and Business Models with Penetration of AI Applications into Business Operations

    This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

    $3,000.00
  5. 11 Jan 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Middle East Mobile Payments Market

    Innovation is Driving the Adoption of Cashless Payments in GCC Countries

    Recent innovations in advanced information and communication technologies have enabled the digital transformation of financial services. As one of the fastest growing mobile network markets in the world, the Middle East represents an attractive opportunity for mobile-backed financial services solutions. The Gulf Cooperation Council (GCC) region has...

    $1,500.00
  6. 13 Dec 2013  |  Latin America  |  Market Research

    Latin American Telco Cloud Computing Profile

    Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy

    Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.

    $1,500.00
  7. 27 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Latin American Managed Security Services Market

    Increased Spying and the Complexity of Attacks Drive Security Investment

    The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....

    $6,950.00
  8. 15 Nov 2013  |  South Asia, Middle East & North Africa  |  Market Research

    IT Service Opportunities in the Indian Automotive Sector

    Increasing Business Transformation Drives Opportunities for IT Services

    This research service analyzes IT service opportunities in the Indian automotive sector. The key driver for the growth of IT services in the sector is increased spending by large OEMs. Streamlining their supply chain, better customer connect, and the need for real-time availability of information across the value chain have all played a crucial rol...

    $4,950.00
  9. 15 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market

    Mature and New Business Models are Driving Data Center Service Investments

    Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...

    $6,950.00
  10. 01 Oct 2013  |  Europe  |  Market Research

    2013 European ICT Vertical Market Model

    The Drive Towards a Connected Society Begins with Next Generation Communications Network Rollout

    This quantitative research service estimates the ICT spending by 14 industries in 26 European countries. This analysis provides a holistic top down view on which industries already have a high ICT spending pattern, which countries have the highest ICT spending, and which industries are prepared for smart transformation towards a connected society. ...

    $4,950.00