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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 12 Mar 2020  |  Latin America  |  Mega Trends

    Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

    Increasing Competition and Opportunities in a High Growth Market

    The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

    $4,950.00
  2. 05 Mar 2020  |  North America  |  Market Research

    Selling Mobile Worker Apps in the Small and Mid-sized Business (SMB) Sector, U.S. and Europe, 2020

    SMBs are a Driving Force Behind Mobile Worker Applications Growth

    This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...

    $1,500.00
  3. 20 Feb 2020  |  North America  |  Market Research

    Wireless Carrier Strategies and Opportunities in the North American Mobile Workforce Apps Market, 2020

    Leveraging the App Reseller Role to Sell Adjacent Services, Improve Positioning, and Decrease Churn

    This study examines wireless carrier strategies in today’s North American mobile workforce apps market. The information contained in this study allows wireless carriers to benchmark their mobile worker app efforts against those of their peers. This study should also help mobile workforce app developers identify potential reseller partners. Frost...

    $1,500.00
  4. 10 Feb 2020  |  North America  |  Market Research

    United States Pay TV Subscriber Churn Analysis, Forecast to 2024

    Intensely Competitive Environment and a Proliferation of OTT Alternatives Leading to Subscriber Losses

    This study is part of the Frost & Sullivan Digital Media research, with a base year of 2018 and a focus on pay TV market dynamics in the United States. Pay television is a video viewing service where content from multiple broadcasters, production houses and TV channels are transmitted through cable, satellite and/or ADSL/VDSL/fiber. Consumers pay a...

    $4,950.00
  5. 03 Feb 2020  |  North America  |  Market Research

    OTT Service Providers Have Yet to Figure Out How to Achieve Service and Monetization Parity Across Traditional and Online Broadcasts

    No OTT Services Achieving Service and Monetization Parity on Traditional and Online Broadcasts

    Content services are most beloved when they offer delightful, consistent, cross-device OTT experiences, which are at par with conventional live, linear managed experiences. While Tier-1 services such as Comcast and others are coming closer to this idea in the US, the overall problem is far from solved. Even a decade after Netflix and Hulu first beg...

    $1,500.00
  6. 31 Jan 2020  |  North America  |  Market Research

    Server-Side Ad Stitching Finds a Home in Live and Catch-Up

    Server-Side Ad Stitching in Live and Catch-Up

    Server-side ad insertion has normally been about tackling the problems of ad blocking and device fragmentation. But the industry is now seeing platform shifts that change the sweet spot of ad stitching towards live and catch-up TV. Client-side ad SDKs have grown in sophistication, the platforms they run have become more capable and the transition t...

    $1,500.00
  7. 17 Jan 2020  |  North America  |  Market Research

    How Blockchain is Transforming the Financial Services Industry

    Current Use Cases Propelling Growth Opportunities in Trade Finance, KYC/AML, and Cross-Border Payments

    Blockchain has begun to come into its own in 2019. In this study, we provide use cases and growth opportunities in 3 sectors: global payments, trade finance, and KYC/AML. These are 3 of the areas where Blockchain has been tested and leveraged with key use cases emerging in financial services; in particular, cross-border payments, and digital identi...

    $4,950.00
  8. 27 Dec 2019  |  Latin America  |  Market Research

    Latin American ICT Growth Opportunities, Forecast to 2025

    Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation

    When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...

    $1,500.00
  9. 23 Dec 2019  |  North America  |  Market Research

    Frost Radar in the Edge Analytics Software Market

    A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines

    This Frost Radar focuses on the global edge analytics software market. Edge analytics solutions utilize devices such as routers, sensors, integrated access devices (IADs), and multiplexers to sift through and rank large amounts of data collected on these devices. Since edge analytics software allows for analysis to occur at the device itself, it re...

    $4,950.00
  10. 18 Dec 2019  |  North America  |  Market Research

    North American Mobile Situational Awareness Solutions Market, 2019

    Growth Opportunities and Competitive Differentiators in an Emerging First-Responder Solution Category

    This study examines the North American mobile situational awareness solutions market. Profiles of two leading provider are presented, including an examination of their product portfolios and strategies. Market trends, adoption drivers and barriers, competitive innovations, and potential growth opportunities are also defined and discussed. The m...

    $1,500.00