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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 Jul 2020  |  Global  |  Market Research

    Frost Radar™: User and Entity Behaviour Analytics Based on Machine Learning, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    As intrusions employ a wide variety of attack vectors and methods, companies have to seriously consider continuous security monitoring, which provides real-time visibility of users and their devices when they attempt to connect to or work on an enterprise network. Security monitoring gives companies the ability to constantly look over their network...

    $4,950.00
  2. 19 Jun 2020  |  Global  |  Market Research

    Frost Radar™: Global Business Intelligence Platforms Market, 2020

    Benchmarking Future Growth Potential

    Business Intelligence (BI) is evolving as a vital tool for enterprises to gain real-time insights on business performance. Technology evolution drives the development of innovative applications, fueling informed business decision making. With the steep rise in data volume obtained from various sources, whether structured or unstructured, enterprise...

    $4,950.00
  3. 03 Jun 2020  |  Global  |  Market Research

    Digital Trends in the Manufacturing Industry, Global, 2019

    Gain a 360 Degree Perspective on Critical Success Factors

    Key Benefits of this Study: Identify key business objectives in this industry and industry challenges • Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue Benchmark with competition and other industry leaders • Learn new ways to impro...

    $3,000.00
  4. 20 May 2020  |  Latin America  |  Market Research

    FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

    Benchmarking Future Growth Potential

    The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

    $4,950.00
  5. 30 Apr 2020  |  Global  |  Market Research

    Frost Radar™: Global CRM Software Market, 2020

    Benchmarking Future Growth Potential

    Organizations today want a single view of customers from all touch points, which can be achieved through customer relationship management (CRM) solutions. The goal for companies, educational institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, a...

    $4,950.00
  6. 29 Apr 2020  |  Global  |  Mega Trends

    Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies

    One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

    $4,950.00
  7. 10 Apr 2020  |  Global  |  Mega Trends

    The Enterprise Blockchain Multiverse—Cross-Industry Analysis and Ecosystem Development, 2020–2026

    Growth Opportunities for a Web 3.0-Enabled World

    Blockchain is finally overcoming early confusion and hype. It is a spectrum technology that can be applied to achieve many possible outcomes. Its best uses are in the creation of trusted digital connective tissue in open, complex ecosystems and in the programmatic creation of digital value where it cannot be easily be replaced by centralized system...

    $4,950.00
  8. 30 Mar 2020  |  Global  |  Technology Research

    Technologies Enabling Smart Ships of the Future

    Driving The Shipping Industry Towards Connectivity, Efficiency, and Autonomy

    As the pace of digitization accelerates the shipping industry globally is also adopting technologies such as AI to make their processes more efficient and reduce costs. Governments across the world have also made efforts to support the development and deployment of innovative technologies and have launched multiple initiatives to promote cross bord...

    $4,950.00
  9. 30 Mar 2020  |  Global  |  Technology Research

    Blockchain: Regulating the New Economy

    Democratizing the Blockchain-based Ecosystem for New Businesses Models

    The rising demand for faster and more secure transactions along with full transparency has made Blockchain one of the fastest growing technology markets in the world. Blockchain, which is a decentralized digital database, supports secure transactions without the need for a central authority to approve/accept the transaction. Although this technolog...

    $4,950.00
  10. 30 Mar 2020  |  Global  |  Technology Research

    Into the Fast Lane with AI: Driving the Future of Mobility

    An insight into how AI is likely to open up new opportunities for OEMs in the near future

    Artificial intelligence (AI) will hold as a key enabler in transforming the automotive industry. Currently, the automotive industry is focusing on integration of AI in self-driving cars, while other application areas include R&D, procurement, supply chain management, manufacturing, mobility services, and customer experience. Automotive manufacture...

    $4,950.00