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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 03 Dec 2021  |  Latin America  |  Mega Trends

    Hyperscalers Driving Colocation Growth in Latin America

    Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization

    The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...

    $2,450.00
  2. 22 Sep 2021  |  Latin America  |  Mega Trends

    Growth Opportunities in the Global Webinars and Virtual Events Market

    Travel Restrictions and Remote Work Unlock New Growth Potential for Digital-First Engagement

    In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual eve...

    $4,950.00
  3. 11 May 2021  |  Latin America  |  Customer Research

    Latin-America Cloud User Survey, 2020

    Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

    Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

    $4,950.00
  4. 09 Apr 2021  |  Latin America  |  Mega Trends

    The Hybrid Work Environment Propels UCaaS and Cloud Meeting Services in Latin America and the Caribbean

    The Pandemic Fosters Innovations and Opens Massive Growth Opportunities

    2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...

    $4,950.00
  5. 20 May 2020  |  Latin America  |  Market Research

    FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

    Benchmarking Future Growth Potential

    The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

    $4,950.00
  6. 12 Mar 2020  |  Latin America  |  Mega Trends

    Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

    Increasing Competition and Opportunities in a High Growth Market

    The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

    $4,950.00
  7. 13 Dec 2013  |  Latin America  |  Market Research

    Latin American Telco Cloud Computing Profile

    Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy

    Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.

    $1,500.00
  8. 27 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Latin American Managed Security Services Market

    Increased Spying and the Complexity of Attacks Drive Security Investment

    The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....

    $6,950.00
  9. 15 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market

    Mature and New Business Models are Driving Data Center Service Investments

    Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...

    $6,950.00
  10. 23 Sep 2013  |  Latin America  |  Market Research

    Sao Paulo AWS Summit 2013

    AWS Event Analysis

    This study details the main highlights of the São Paulo AWS Summit 2013 that was held July 30 and attended by nearly 3,000 people. Topics include new services, success stories, and key takeaways. The AWS Marketplace and its services are highlighted, as well as two products, Glacier and Trusted Advisor. Three case studies are also presented. The co...

    $1,500.00