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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 04 Apr 2022  |  Global

    Predictions and Growth Opportunities for the Global Internet of Things (IoT) Market, 2022–2023

    Companies Resuming Investments and Adopting New Technologies Enable Quick Market Recovery from the Pandemic’s Aftereffects

    The COVID-19 pandemic significantly impacted enterprises’ IoT strategies. As digital transformation came to the forefront, priorities and demand for IoT solutions accelerated. To measure the impact, Frost & Sullivan updated its IoT market forecast for 2022 to 2023 based on conversations with market participants and results of end-user surveys fro...

    $2,450.00
  2. 25 Oct 2021  |  Global

    Frost Radar™: Global Managed Cloud Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Cloud has become an essential foundation for business growth. For enterprises around the world, cloud has unlocked cost efficiencies and increased speed-to-market while providing access to new technologies such as analytics, blockchain and AI. During COVID, businesses accelerated their cloud strategies to gain greater flexibility and agility in dig...

    $4,950.00
  3. 09 Dec 2020  |  Global

    Frost Radar™: Global Platform and Infrastructure as a Service Market, 2020

    Benchmarking Future Growth Potential

    Competition in the public cloud market has moved up-the-stack. As cloud IaaS services become increasingly commoditized, leaders in the cloud infrastructure space - including AWS, Microsoft Azure, and Google Cloud Platform - are enhancing their development and delivery platforms as a way to woo the next generation of application developers, and thu...

    $4,950.00
  4. 28 Jul 2020  |  Global

    Frost Radar™: User and Entity Behaviour Analytics Based on Machine Learning, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    As intrusions employ a wide variety of attack vectors and methods, companies have to seriously consider continuous security monitoring, which provides real-time visibility of users and their devices when they attempt to connect to or work on an enterprise network. Security monitoring gives companies the ability to constantly look over their network...

    $4,950.00
  5. 19 Jun 2020  |  Global

    Frost Radar™: Global Business Intelligence Platforms Market, 2020

    Benchmarking Future Growth Potential

    Business Intelligence (BI) is evolving as a vital tool for enterprises to gain real-time insights on business performance. Technology evolution drives the development of innovative applications, fueling informed business decision making. With the steep rise in data volume obtained from various sources, whether structured or unstructured, enterprise...

    $4,950.00
  6. 03 Jun 2020  |  Global

    Digital Trends in the Manufacturing Industry, Global, 2019

    Gain a 360 Degree Perspective on Critical Success Factors

    Key Benefits of this Study: Identify key business objectives in this industry and industry challenges • Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue Benchmark with competition and other industry leaders • Learn new ways to impro...

    $3,000.00
  7. 30 Apr 2020  |  Global

    Frost Radar™: Global CRM Software Market, 2020

    Benchmarking Future Growth Potential

    Organizations today want a single view of customers from all touch points, which can be achieved through customer relationship management (CRM) solutions. The goal for companies, educational institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, a...

    $4,950.00
  8. 02 Mar 2020  |  Global

    Convergence of AI and IoT—Market Opportunities and Challenges, 2019

    Transformative Impact of Artificial Intelligence and Internet of Things will Enable New Levels of Prediction and Automation in IIoT Environments

    The convergence of Internet of Things (IoT) and artificial intelligence (AI) has the potential to drive new revenues for vendors and adopters. Improved efficiency and cost optimization of organizational processes are core advantages that are made possible through the application of such solutions. IoT-AI convergence can deliver new advantages in t...

    $3,000.00
  9. 14 Feb 2020  |  Global

    Emerging Technologies in Retail—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that Retailers are Embracing IoT, Blockchain, and AI to Deliver Business Impact

    Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Tencent have raised consumer expectations. This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an IT decision-maker perspective on the use of emerging techno...

    $3,000.00
  10. 12 Feb 2020  |  Global

    Global Pay TV Video Encoders Market, Forecast to 2025

    Pay TV Subscriber Churn Forces Content Providers to Invest More in Multiscreen Workflow Technologies

    Frost & Sullivan defines encoders as commercially sold hardware or software products that produce video output in a single compressed format. The video input can be analog, digital compressed, or digital uncompressed. The definition also includes Integrated Receiver Decoders (IRDs) with integrated encoders in the market sizing, but not IRDs without...

    $4,950.00