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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 Nov 2018  |  North America  |  Strategic Forecasting

    State of the Cloud 2018 - Results from the 2018 Frost & Sullivan Cloud User Survey

    For businesses operating in 2018, the “cloud journey” has been superseded by the “digital transformation journey.” Rather than an end unto itself, the cloud is now recognized as a means to achieving the agility, speed to market, innovation, and value they need to compete in the digital economy. Cloud services provide a strong foundation to ...

    $3,000.00
  2. 13 Jun 2018  |  North America  |  Strategic Forecasting

    2018 Big Data and Analytics Survey: Angst Over Privacy, Security, Audit Compliance

    For the fifth consecutive year, Stratecast’s Big Data and Analytics group conducted its annual BDA survey. In this year’s survey, Stratecast asked high level executives, involved with BDA and purchasing decisions, topics on: --IS/IT and Business Priorities --Big Data and Analytics Usage and Plans to Implement --Perceptions and Opinions about ...

    $3,500.00
  3. 16 May 2018  |  North America  |  Customer Research

    North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts

    Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement

    The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....

    $6,000.00
  4. 17 Apr 2018  |  Africa  |  Market Outlook

    South Africa ICT Outlook, 2018

    Growing Adoption of Internet of Things (IoT) and Artificial Intelligence (AI) will Shape the ICT Industry

    This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial Intelligence (AI). Market trends that are examined incl...

    $4,950.00
  5. 05 Apr 2018  |  Europe  |  Market Outlook

    European Fintech Market Outlook, 2018

    Impact of Emerging Technologies will Encourage New Business Models in European FinTech

    FinTech in Europe is evolving rapidly and 2017 has been an eventful year for the industry. Some of the areas within FinTech that witnessed significant growth during 2017 include Banking-as-a-Service (BaaS), PayTech, InsurTech, RegTech, and Biometrics. The technology trends that have also significantly impacted the industry include cloud, Internet o...

    $4,950.00