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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 27 Dec 2019  |  Latin America  |  Market Research

    Latin American ICT Growth Opportunities, Forecast to 2025

    Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation

    When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...

    $1,500.00
  2. 20 May 2019  |  Latin America  |  Market Research

    Brazilian IT Outsourcing Market, Forecast to 2024

    Application Management will Drive Market Growth as Digital Transformation Increases in Relevance

    The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...

    $4,950.00
  3. 08 May 2019  |  Latin America  |  Market Research

    Cloud IP Telephony and UC&C Services Market in Latin America and the Caribbean, Forecast to 2025

    New Value Propositions Drive Growth in Various Segments

    The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...

    $4,950.00
  4. 13 Dec 2013  |  Latin America  |  Market Research

    Latin American Telco Cloud Computing Profile

    Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy

    Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.

    $1,500.00
  5. 27 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Latin American Managed Security Services Market

    Increased Spying and the Complexity of Attacks Drive Security Investment

    The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....

    $6,950.00
  6. 15 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market

    Mature and New Business Models are Driving Data Center Service Investments

    Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...

    $6,950.00
  7. 23 Sep 2013  |  Latin America  |  Market Research

    Sao Paulo AWS Summit 2013

    AWS Event Analysis

    This study details the main highlights of the São Paulo AWS Summit 2013 that was held July 30 and attended by nearly 3,000 people. Topics include new services, success stories, and key takeaways. The AWS Marketplace and its services are highlighted, as well as two products, Glacier and Trusted Advisor. Three case studies are also presented. The co...

    $1,500.00
  8. 23 Aug 2013  |  Latin America  |  Market Research

    Smart is the New Green in Latin America

    Smart Cities, Smart Energy, and Smart Clouds Will Emerge as Key Mega Trends

    Smart Cities, Smart Energy, and Smart Clouds represent growing trends in Latin America. This market insight research service provides an overview of how the Smart is the New Green Mega Trend is taking shape in Latin America. Topics covered include how Smart Cities are affecting urbanization, the role the smart grid plays in the Smart Energy trend, ...

    $1,500.00
  9. 03 Jun 2013  |  Latin America  |  Market Research

    Cloud Computing End-user AnalysisBrazil

    Cloud Computing is Maturing in Terms of Concept Adoption and Knowledge

    Cloud computing is a growing method of service delivery over a network. This market insight analyzes the results of in-depth interviews with 121 enterprises in Brazil in 2012. Market awareness and perceptions were gauged. Also, this study provides information on market drivers and restraints, and companies plans for investment in cloud services to...

    $1,500.00
  10. 08 Apr 2013  |  Latin America  |  Market Research

    Brazilian IT Spending TrendsTelecommunication

    Trends and Opportunities for IT in Telecommunication

    The objective of this study is to provide an overview of the Brazilian telecommunication market and explore the current scenario, main drivers and restraints, size, and potential growth in order to analyze recent efforts of telecom companies to incorporate new IT services to their portfolios. This study discusses the major industry and market dynam...

    $1,500.00