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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 20 May 2020  |  Latin America  |  Market Research

    FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

    Benchmarking Future Growth Potential

    The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

    $4,950.00
  2. 12 Mar 2020  |  Latin America  |  Mega Trends

    Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

    Increasing Competition and Opportunities in a High Growth Market

    The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

    $4,950.00
  3. 27 Dec 2017  |  Latin America  |  Market Research

    Data Center Services Market in Latin America, Forecast to 2022

    Data Center Market Continues Strongly to Support the Digital Transformation Demand

    The data center market remains warm due to the migration of on-premises infrastructure to service providers to ensure business continuity, lower operational costs, and increase physical and logical security. Despite the positive scenario, telecom operators still find it difficult to compete with the large data center and cloud service providers. Op...

    $4,950.00
  4. 06 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Kuwait Cloud Computing Market—Macro Outlook and Technology Trends, 2017

    Cloud Service Providers’ Association with Telcos Critical to Expand Portfolio

    This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...

    $1,500.00
  5. 28 Sep 2017  |  Latin America  |  Market Research

    Brazilian IT Outsourcing Market, Forecast to 2021

    Service Providers are Reinventing Themselves to Meet the New Demands

    The Brazilian market for technology services has been readjusted to meet the new demands of the Market, as companies currently require services with high value addition, fast implementation, and more competitive prices. Companies from different industry sectors have different maturity levels and are looking for service providers with knowledge of t...

    $1,500.00
  6. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Enterprise Trends for UCaaS solutions Market

    Transforming the workplace by moving communication solutions to the cloud

    This Industry docket covers the trends in Indian Unified Communications (UC) Applications and UC Services market. It also provides insights into the on premise vs the hosted UC adoption in the enterprises. The research also cover the adoption by various verticals. Also, taking into perspective the end user needs, the docket also anlayzes the needs...

    $1,500.00
  7. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Telco Datacenter and Cloud Services Market—Translating New Capabilities into New Revenue

    How Telcos are using the Datacenters and cloud to unlock the core network and offer digital transformation services

    Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...

    $1,500.00
  8. 30 Dec 2014  |  Latin America  |  Market Research

    Strategic Analysis of the Brazilian Companies Investments in ICT

    A Deep Analysis of Current and Future Investments in Brazil Regarding IT and Telecom Trends

    Frost & Sullivan surveyed 313 Brazilian companies in order to understand their current and future ICT investments, drivers, restraints, and their perceptions about trends such as cloud computing and Big Data analytics.

    $7,500.00
  9. 20 Nov 2014  |  South Asia, Middle East & North Africa  |  Market Research

    The Managed Security Services (MSS) Market in the Gulf Cooperation Council (GCC) Countries

    Hosted MSS and Cloud Services To Witness Strong Growth

    The research service discusses the managed security services (MSS) market in the Gulf Cooperation Council (GCC) countries. The current market size has been discussed and forecasts have been provided for the total market and for individual countries. The study covers the impact of new technologies such as cloud computing, vitalization, and other key...

    $10,000.00
  10. 27 Oct 2014  |  Latin America  |  Market Research

    Hot TopicRetail IT Trends in Brazil

    How Technology Impacts the Retail Sector in the Customer Era

    In this Hot Topic, Frost & Sullivan identifies key areas across the retail sector where the benefits of technology are most acutely felt. It analyzes the key drivers and restraints for technology adoption by retailers and identifies major IT trends in the sector in Brazil, such as online commerce, social networks, RFID, analytics and omni channel i...

    $1,500.00