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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 27 Dec 2019  |  Latin America  |  Market Research

    Latin American ICT Growth Opportunities, Forecast to 2025

    Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation

    When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...

    $1,500.00
  2. 20 May 2019  |  Latin America  |  Market Research

    Brazilian IT Outsourcing Market, Forecast to 2024

    Application Management will Drive Market Growth as Digital Transformation Increases in Relevance

    The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...

    $4,950.00
  3. 08 May 2019  |  Latin America  |  Market Research

    Cloud IP Telephony and UC&C Services Market in Latin America and the Caribbean, Forecast to 2025

    New Value Propositions Drive Growth in Various Segments

    The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...

    $4,950.00
  4. 25 Nov 2015  |  Europe  |  Market Research

    Impressions from T-Systems Analyst & Sourcing Advisor Summit 2015

    On 5 and 6 November, T-Systems held its most recent Analyst & Sourcing Advisor Summit in Berlin. The event took place as T-Systems, the IT services and enterprise customer division of Deutsche Telekom AG (DTAG), is coming into the home stretch of a major restructuring.

    $500.00
  5. 12 Nov 2015  |  Latin America  |  Market Research

    Analysis of Smart City Opportunities in Latin America

    Case Studies Indicate the Concept is Slowly Gaining Traction in the Region

    While many cities claim to be in the process of becoming smart cities, most of their initiatives center on green concepts only. The goal of a smart city is to solve major problems through modern management and greater interaction between citizens and institutions to achieve a better quality of life. Frost & Sullivan has identified 8 parameters that...

    $1,500.00
  6. 07 Aug 2015  |  Europe  |  Market Research

    Enabling eCommerce—A Russian eCommerce Services Perspective

    eCommerce service providers act as integrators and platforms that enable and execute parts of the eCommerce value chain. Starting from Web shop design and including development, hosting, warehousing, delivery, and call centres, eCommerce service providers can free online store owners from many of the chores associated with running their businesses.

    $500.00
  7. 27 Jul 2015  |  Europe  |  Market Research

    Cloud Strategies for Digital Transformation

    The essential question for enterprises considering cloud solutions has changed over the past three years from 'should we migrate to cloud?' to 'what and when should we migrate?’ Frost & Sullivan's surveys of senior IT management show that adoption accelerated in 2014.

    $500.00
  8. 21 Apr 2015  |  Europe  |  Market Research

    Carrier-neutral Colocation: Seeking a Sustainable Growth Strategy

    Frost & Sullivan forecasts high growth for the Infrastructure-as-a-Service (IaaS) market between 2015 and 2019, predicting that total IaaS revenues will overtake traditional data centre services, such as managed hosting and retail colocation services, in the next 5 to 6 years.

    $500.00
  9. 17 Apr 2015  |  Europe  |  Market Research

    Analysis of the European Platform-as-a-service Market

    The Need for Efficient Application Delivery Will Influence PaaS Growth

    Platform-as-a-service (PaaS) offers cost and operational efficiency for enterprises and developers by providing templates and app development tools on a utility basis, thus enabling easy and innovative application development and delivery. Increased enterprise engagement at the application level, spurred on by the growth of the mobile industry, is ...

    $4,950.00
  10. 15 Apr 2015  |  Europe  |  Market Research

    Analysis of the European Infrastructure-as-a-Service Market

    Sustained Enterprise Cloud Migration Will Spur Double-digit Growth

    Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...

    $4,950.00