Telecom

Video conferencing vendors worked their way through a difficult 2012 in which overall market revenues declined follwing a strong 2011. The ongoing disruption due to a shift to lower-priced endpoints and mobile devices as well as lower-cost software-based solutions will continue to impact the top line. The move toward a software and services approac...

Japan economy has slowed down considerably in last 2 to 3 years. This has lead to confusion in setting appropriate IT and Telecommuniction budget among enterprises in Japan.

The software-based desktop video conferencing market is experiencing significant changes. New technologies and business models are lowering the barriers to entry for providers and to adoption for customers. Improvements to quality, ease of use and interoperability are driving utilization rates which make desktop video conferencing a more integral p...

The video conferencing services market remains a robust growth opportunity despite the recent turbulence in the video conferencing equipment market, as the latter transitions from legacy CPE big-iron video bridges towards MCU-less software-based solutions. Enterprises are increasingly turning to CSPs as trusted advisors that can help reduce vide...

This Market Insight is an in-depth qualitative research analysis of hosted IP telephony and unified communications services in Latin America at the end of the year 2012. The study gives a market overview of trends, drivers and restraints, key players in the value chain, offer and demand analysis, go-to-market models, technology and convergence cons...

This market research study is on the Asia-Pacific unified communications (UC) services market. Included are a market overview, drivers, restraints, forecasts, trends, and a competitive analysis. The market segments examined include professional services and application services. Included is a regional breakdown of the total market, which includes S...

Asia-Pacific is the global growth leader when it comes to the adoption of enterprise video solutions. In 2011, the region registered significant growth in terms of both revenue and units shipment. Video collaboration is becoming ubiquitous among various verticals including banking, oil & gas, retail, healthcare, and transportation. Countries includ...

Social media has enabled consumers, professionals, and businesses to connect and interact with each other, express themselves, and share their thoughts and experiences to the larger world. Businesses now are looking for ways to leverage the collective and inherent intelligence in these social networks to make better business decisions and guide new...

The primary objective of this research is to assess North American CXOs attitudes and strategic plans regarding their personal and their organizations use of communications and collaboration (CC) endpoints. Supporting this primary objective, this research will also measure general usage of CC endpoints, identify the most popular CC endpoints, the...