Telecom

2021 marked the beginning of the revival of meeting rooms and office spaces. As businesses prepare for the return to office, meeting rooms have seen growing technology investments to support hybrid work. Despite the headwinds from the impact of supply chain issues and component shortages which have triggered uneven sales cycles throughout 2021, the...

In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...

Following on the heels of a down year, the video conferencing endpoints and infrastructure market saw a weak quarter in Q3 2013 with revenue declining by 2.5 percent on an annual basis. The steepest decline is coming from the infrastruture segment. The video conferencing industry is on the cusp of significant shifts. Users are demanding ubiquitous ...

The global web conferencing market is experiencing significant shifts with emergence of new services, mobility, and social collaboration disrupting the status quo to create new opportunities. Demand for web conferencing has increased significantly as companies implement efficient collaboration across dispersed teams. Improved user experiences and e...

Following on the heels of a down year, the video conferencing endpoints and infrastructure market saw a weak quarter in Q2 2013 with revenue declining by 3% on an annual basis and growing at 0.9% sequentially. The steepest decline is coming from the infrastruture segment. The video conferencing industry is on the cusp of significant shifts. Users a...

This strategic analysis is part of Frost & Sullivans continued coverage of the global audio conferencing bridge market. Within this Excel-based deliverable, Frost & Sullivan provides extensive data analysis of both the enterprise and service provider segments of the bridge market. Frost & Sullivan has also identified key drivers that are contribu...