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Telecom

Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 25 Mar 2022  |  North America  |  Customer Research

    2022 UCC Industry Predictions

    Transition to the Next Normal Requires Business Agility and Employees Equipped for Success

    Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...

    $4,950.00
  2. 03 Mar 2022  |  Global  |  Customer Research

    Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work

    The Enduring Importance of the PBX and the PSTN in UCaaS Enablement

    The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...

    $4,950.00
  3. 20 Jan 2022  |  Global  |  Customer Research

    Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain

    Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services

    Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

    $4,950.00
  4. 13 Jan 2022  |  Global  |  Mega Trends

    Growth Opportunities in UC Endpoint OPEX Models

    OPEX Models Aim to Disrupt Device Acquisition in the UC Market

    Several providers, including Microsoft, Zoom, Neat, and Crestron, announced OPEX programs focusing on multiple UC endpoints in 2020-21. This move reflects the intense and growing interest in the OPEX space, which has been fueled in part by the pandemic. However, OPEX, particularly leasing as a business model, has been in practice for several years,...

    $2,450.00
  5. 12 Jan 2022  |  North America  |  Customer Research

    Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry

    Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value

    An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...

    $4,950.00
  6. 07 Jan 2022  |  Global  |  Mega Trends

    Hybrid Work Compels Businesses to Drive Equitable Meetings

    Technologies that Support Engagement and Interactivity Gain Prominence

    The pandemic was a great equalizer with everyone being remote. Mass adoption of video meetings, chat, virtual whiteboarding, and group messaging kept everyone productive and fully connected. Everyone had the same presence and an equal voice during video meetings. As people return to the office, there is a growing challenge of keeping the same level...

    $2,450.00
  7. 28 Dec 2015  |  Asia Pacific  |  Tracker

    Asia-Pacific Unified Communications Market CY 2014

    Emerging Applications keep UC Market Afloat

    The unified communications (UC) market tracker for the calendar year (CY) 2014 analyzes the regional UC demand across 14 Asia-Pacific markets. It analyzes market trends, vendors’ market performance, vertical and horizontal market splits, go-to-market strategies, and major public customer wins. The UC market in this tracker is segmented into IP te...

    $13,000.00
  8. 24 Dec 2015  |  Global  |  Market Research

    Conferencing Services MarketsGlobal Rollup

    Visual Collaboration Continues to Drive Industry Growth

    This market insight provides market sizing and forecasts for the global conferencing services market. The segments covered are: audio conferencing services, hosted web conferencing services, hosted video conferencing services, and managed video conferencing services. Market breakdown and forecasts are provided for North America, EMEA, Asia Pacific,...

    $1,500.00
  9. 25 Nov 2015  |  Asia Pacific  |  Market Research

    Asia-Pacific Conferencing Services Market - 2015 Update

    Mobility and Cloud Driving Adoption

    The research service analyzes current and future trends in the Asia-Pacific conferencing services market. The analysis is based on three service segments - audio, video, and web conferencing services. The study discusses the impact of various drivers and restraints on the market. It covers the competitive structure and provides market share analysi...

    $10,000.00
  10. 25 Nov 2015  |  North America  |  Market Research

    Enterprise Communications Platforms & Endpoints and Video Conferencing Markets in Latin America

    Vendors Tune their Growth Strategies for the Mid-Market

    The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets exhibited a mild decrease in total revenues in 2014 due to the drop in average selling prices of Unified Communications software licenses, IP desktop phones, and video conferencing endpoints. This report will provide a detailed segmentation of the UC a...

    $10,000.00