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Telecom

Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 03 Mar 2022  |  Global  |  Customer Research

    Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work

    The Enduring Importance of the PBX and the PSTN in UCaaS Enablement

    The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...

    $4,950.00
  2. 20 Jan 2022  |  Global  |  Customer Research

    Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain

    Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services

    Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

    $4,950.00
  3. 13 Jan 2022  |  Global  |  Mega Trends

    Growth Opportunities in UC Endpoint OPEX Models

    OPEX Models Aim to Disrupt Device Acquisition in the UC Market

    Several providers, including Microsoft, Zoom, Neat, and Crestron, announced OPEX programs focusing on multiple UC endpoints in 2020-21. This move reflects the intense and growing interest in the OPEX space, which has been fueled in part by the pandemic. However, OPEX, particularly leasing as a business model, has been in practice for several years,...

    $2,450.00
  4. 07 Jan 2022  |  Global  |  Mega Trends

    Hybrid Work Compels Businesses to Drive Equitable Meetings

    Technologies that Support Engagement and Interactivity Gain Prominence

    The pandemic was a great equalizer with everyone being remote. Mass adoption of video meetings, chat, virtual whiteboarding, and group messaging kept everyone productive and fully connected. Everyone had the same presence and an equal voice during video meetings. As people return to the office, there is a growing challenge of keeping the same level...

    $2,450.00
  5. 29 Nov 2013  |  Global  |  Market Research

    Global Video Conferencing Endpoints and Infrastructure MarketQ3 2013 Update

    Growing Demand for Virtualization and Software-based Solutions Creates New Opportunities

    Following on the heels of a down year, the video conferencing endpoints and infrastructure market saw a weak quarter in Q3 2013 with revenue declining by 2.5 percent on an annual basis. The steepest decline is coming from the infrastruture segment. The video conferencing industry is on the cusp of significant shifts. Users are demanding ubiquitous ...

    $1,500.00
  6. 19 Nov 2013  |  Global  |  Market Research

    Analysis of the Global Web Conferencing Market

    Growing Competition and Price Pressures Push Vendors to Seek New Ways to Differentiate

    The global web conferencing market is experiencing significant shifts with emergence of new services, mobility, and social collaboration disrupting the status quo to create new opportunities. Demand for web conferencing has increased significantly as companies implement efficient collaboration across dispersed teams. Improved user experiences and e...

    $4,950.00
  7. 01 Oct 2013  |  Global  |  Market Research

    Global Video Conferencing Endpoints and Infrastructure MarketQ2 2013 Update

    Migration to Cloud and Software Impacts Growth

    Following on the heels of a down year, the video conferencing endpoints and infrastructure market saw a weak quarter in Q2 2013 with revenue declining by 3% on an annual basis and growing at 0.9% sequentially. The steepest decline is coming from the infrastruture segment. The video conferencing industry is on the cusp of significant shifts. Users a...

    $1,500.00
  8. 09 Jul 2013  |  Global  |  Market Research

    Analysis of the Global Audio Conferencing Bridge Market

    Service Providers Drive Growth in Audio Conferencing Bridge Market While Enterprise Customers Adopt Multimedia Conferencing

    This strategic analysis is part of Frost & Sullivans continued coverage of the global audio conferencing bridge market. Within this Excel-based deliverable, Frost & Sullivan provides extensive data analysis of both the enterprise and service provider segments of the bridge market. Frost & Sullivan has also identified key drivers that are contribu...

    $2,450.00
  9. 10 Jun 2013  |  Global  |  Market Research

    Global Video Conferencing Endpoints and Infrastructure MarketQ1 2013 Update

    Competition from New Market Entrants and Low-priced Solutions Change the Market Dynamics

    Following on the heels of a down year, the video conferencing endpoints and infrastructure market saw a weak quarter in Q1 2013. Revenue declined on an annual as well as sequential basis. The video conferencing industry is on the cusp of significant shifts. Users are demanding ubiquitous video that is scalable, affordable, and easy to use. The answ...

    $1,500.00