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Telecom

Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 09 Nov 2018  |  Europe  |  Market Research

    European Hosted IP Telephony and UCaaS Market, Forecast to 2024

    Competitor Repositioning Creates Disruption and Opportunities

    The European hosted Internet Protocol (IP) telephony and unified communications as a service (UCaaS) market continues on a strong growth trajectory that is creating value for businesses and growth opportunities for service providers. Continued Integrated Services Digital Network (ISDN) decommissioning is creating opportunities to move businesses to...

    $4,950.00
  2. 29 Jun 2018  |  North America  |  Market Research

    How to Become a Successful UCaaS Provider

    Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market

    Forward-thinking businesses increasingly evaluate advanced cloud communications and collaboration solutions, including hosted IP telephony and unified communications-as-a-service (UCaaS), as part of their digital transformation initiatives. However, other priorities such as security and network reliability often supersede communications upgrade pro...

    $6,000.00
  3. 22 May 2018  |  Latin America  |  Market Research

    The Microsoft Effect

    Evaluating Microsoft’s Impact on the Enterprise Communications Ecosystem

    For over a decade Microsoft has made concerted efforts to establish itself as a major provider of real-time business communications solutions, including enterprise voice and unified communications (UC) services. After gaining a considerable share in the premises-based communications systems market, Microsoft now aspires to capitalize on growing cus...

    $1,500.00
  4. 12 Apr 2018  |  North America  |  Market Research

    Cloud Communications Providers Boost Portfolios with Contact Center Solutions

    An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018

    The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue...

    $1,500.00
  5. 02 Feb 2018  |  Global  |  Market Research

    Growth Opportunities for Video Conferencing in Huddle Rooms, Global, Forecast to 2022

    Looking Beyond the Hype

    Huddle room collaboration is a hot topic these days. The hype surrounding this trend has produced many misconceptions, making it difficult to grasp what huddle room collaboration entails. As organizations design smarter meeting spaces to foster collaboration, it’s time to take a closer look at huddle rooms and the growth opportunities in this mar...

    $3,000.00
  6. 25 Jan 2018  |  North America  |  Market Research

    Impact of the Star2Star and Blueface Merger

    Strategic Implications for Star2Star, Blueface, Channel Partners and UCaaS Competitors

    On January 3rd, 2017, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface to form an entity with a market value estimated at $500 million (representing a multiple of current revenues). The new entity’s legal name will be StarBlue; however, the two companies will continue to operate under their original brands in...

    $1,500.00
  7. 14 Nov 2017  |  Global  |  Market Research

    Impact of the Cisco-BroadSoft Acquisition on the UCaaS Ecosystem

    Strategic Implications for Cisco, Technology Partners, Service Providers, Platform Vendors and End Customers

    On October 23rd, 2017, BroadSoft announced its impending acquisition by Cisco, which marked the unified communications as-a-service (UCaaS) industry’s crossing of the Rubicon. With its inception in 1998, BroadSoft heralded the rise of cloud/hosted services and, for almost two decades, symbolized the next generation of business communications, sta...

    $1,500.00