Telecom

Design-driven innovation (DDI), a strategic management concept is gaining momentum in creation of new products as well expanding application base across industries. The future of design-driven innovation and its market impact will be related to organizations ability to gain competitive edge. From offering next-generation portable super computers, ...

The research service delves into various emerging technology trends and their impact on Industrial Automation technologies. In general, this research focuses on process and discrete automation. Mobility technologies and smart sensors, along with wireless Internet technologies, are rapidly changing the industrial automation industry against the back...

Research Overview

This Frost & Sullivan research service on the United Arab Emirates (UAE) telecom market provides detailed revenue forecasts, drivers and restraints as well as market shares and competitive analyses of participants from 2013-2019. In addition, the study analyses the profiles of key operators in the industry. In th...

04 Sep 2015  |  Global  |  Market Research

Global Contact Center and Office Headset Market

The Move to Desktop Communications Drives Demand for Enterprise Headsets

Infographics

×

This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...

SIP Trunking is an emerging technology that can pave the way for unified communications and get rid of expensive, less flexible traditional ISDN connections. This enables huge cost savings by converging voice and data services over a single network. Trends such as BYOD, the Digital India dream of the government, spectrum advancements, the unified...

The enterprise video conferencing market is seeing accelerated demand driven by a focus on simplification, lower-prices, and an infusion of cloud services. The market returned to positive revenue growth in Q1 2015 signaling a turnaround. With the onset of consumerization, user needs have shifted greatly. Users fundamentally want three things - simp...

A rise in employee mobility, increased interaction and content sharing within the enterprise landscape, more collaboration services from outside the service provider ecosystem, and the consumerization of IT are making customers more demanding about services and how they are consumed. Market consolidation has also resulted in a better distribution s...

With the Indian unified communications applications and services market entering a growth phase, enterprises are becoming more aware about business objectives and the exact optimization solutions that will assist them with their specific goals, such as customer retention, process improvements, and script adherence. Having a well-defined goal before...

This market insight is an update for the Indian Web conferencing market for the second half of 2014. The Indian Web conferencing market continues to prefer the adoption of Software-as-a-Service (SaaS) solutions; this research analyzes market trends, vendor performance, and market splits for India. The market segment covered in this study is Web con...