Telecom

Migration from traditional TDM PBXs to IP-based unified communications platforms represents a significant shift in the communications network architecture. As organizations embrace this next generation of communications platforms, however, a reassessment of existing disaster recovery and business continuity (DR/BC) plans must also be undertaken. Co...

This market insight summarizes and analyzes 2013 survey feedback regarding mobile sales force automation (SFA) software applications. North American mobile and wireless purchase decision-makers answer questions regarding mobile SFA deployment levels, adoption barriers, business impacts, preferences, plans and favored brands.

The global web conferencing market is experiencing significant shifts with emergence of new services, mobility, and social collaboration disrupting the status quo to create new opportunities. Demand for web conferencing has increased significantly as companies implement efficient collaboration across dispersed teams. Improved user experiences and e...

This Frost & Sullivan insight will discuss the need for bundled handset insurance, digital protection, and premium mobile technical support in the U.S. communications market and explore the forces driving the expansion of the traditional handset protection category to comprehensive mobile protection. It will outline the important benefits of nex...

This market insight presents an outlook for tabletop conference phones and installed audio conferencing systems. The study provides revenue and unit forecasts for tabletop and installed conference phones, and breakdown by region and use case. The study also provides market shares for the leading conference phone vendors.

This study provides an in-depth analysis of the North American audio conferencing services market. The mature North American audio conferencing services market has now become the foundation of more complex unified communications and collaboration services offerings. As part of this analysis, Frost & Sullivan has identified market drivers, restraint...

The following insight provides an update on Android smartphones available in the global market. The research identifies Android smartphone availability amongst operators in each of 23 pre-designated countries. Shelf presence, as covered in this insight, includes all smartphones offered by operators via their website or in operator stores.  It is ...

This strategic analysis is part of Frost & Sullivans continued coverage of the enterprise communications marketplace. In this study, Frost & Sullivan identifies industry challenges, market drivers, and market restraints. Further, it provides an in-depth perspective on competitive issues, revenue, market shares, and key market trends in the mature ...

Microsofts portfolio development and strategic direction have been in line with the greater momentum in the evolution of the enterprise communications industry. More important, the company has driven certain key aspects of this evolutionary process. This report evaluates the current competitive position of Microsoft Lync and discusses where Lync-b...