Telecom

2015 promises to be another exciting year for the global ICT market. Business models for services such as IoT, Big Data, and wearable technology are starting to take shape while both fixed and wireless networks are continuing to evolve, offering opportunities in the market. At the same time, cloud computing is maturing and transforming enterprise I...

In this first Customer Experience Management report for Malaysias Telecommunications industry, Frost & Sullivan explores the relationship of the experiences provided by telecommunications companies for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purc...

In this first Customer Experience Management report for Singapore's Telecommunications industry, Frost & Sullivan explores the relationship of the experiences provided by telecommunications companies for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-pur...

This Market Insight lists growth drivers and restraints for the Asia-Pacific SIP phone market and provides revenue and unit shipment forecasts through 2020. It looks at regional trends that will affect adoption and analyzes growth opportunities. The study breaks down the unit shipment shares of top market participants and provides a competitive ana...

A rise in employee mobility, increased interaction and content sharing within the enterprise landscape, more collaboration services from outside the service provider ecosystem, and the consumerization of IT are making customers more demanding about services and how they are consumed. Market consolidation has also resulted in a better distribution s...

With the Indian unified communications applications and services market entering a growth phase, enterprises are becoming more aware about business objectives and the exact optimization solutions that will assist them with their specific goals, such as customer retention, process improvements, and script adherence. Having a well-defined goal before...

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet protocol (IP) PBX. This ...

This market insight is an update for the Indian Web conferencing market for the second half of 2014. The Indian Web conferencing market continues to prefer the adoption of Software-as-a-Service (SaaS) solutions; this research analyzes market trends, vendor performance, and market splits for India. The market segment covered in this study is Web con...

The evolution of the mobility space has seen a paradigm shift in the way that enterprises perceive value from technology. In addition, with increasing macroeconomic shifts in Indias demographics and the increasing consumption of mobility services, there is an influx of devices in the workspace that need to be addressed. These trends have given ris...