Telecom

The North American hosted IP telephony and UCaaS market continues to expand at a steady pace, creating significant growth opportunities for providers with differentiated solution offerings, robust platforms and architectures, and effective go-to-market strategies tailored for specific customer segments. Both demand and supply factors are driving ma...

21 Mar 2018  |  North America  |  Mega Trends

Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024

Consolidation Redefines Competitive Landscape as SIP Trunking Finds New Use Cases

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The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...

13 Mar 2018  |  North America  |  Market Outlook

Global UCC Industry Outlook, 2018

Workflow Integrations Begin to Unlock Next-Level Value

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The UCC industry continues to evolve under the impact of multiple socio-economic and technology trends. Accelerating cloud communications services adoption (more than 25 percent globally) continues to stall investments in premises-based equipment. In 2017, global UCC communications software and platforms revenues declined 6.2 percent from 2016, the...

09 Mar 2018  |  North America  |  Mega Trends

Growth Opportunities in the Global Conferencing Services Market, Forecast to 2023

Software-based Visual Collaboration Continues to Drive Growth

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Key Issues Addressed

The global conferencing Services market experienced a growth of 4.6 percent and garnered revenues of $8.0 billion in 2016. The maturity of audio conferencing services combined with the growth of VoIP access at the expense of PSTN, and the shift from attended to automated audio conferencing compressed the demand for stand-alone audio conferencing wh...

The global unified communications and collaboration (UCC) market is in a rapid state of transition. A sweeping shift to services-based solutions and greater for integration and customization capabilities is are encouraging broader adoption. Market traction is expected to further accelerate as end user organizations recognize UCC as essential elemen...

The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN).The study discusses market drivers and restraints, as well as market and technology trends. It also provides market share analysis. In addition, Frost & Sullivan has identif...

Hosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...

Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...