Telecom

This Frost & Sullivan research service on the machine-to-machine (M2M) communications markets presents an analysis of the key trends and opportunities in the field of connected machines in the United States. The term 'M2M' is quite broadM2M connections can be used across wireless as well as wireline domains and connectivity for deployed endpoints ...

BYOD refers to the practice of allowing employees to use personally-owned mobile devices for accessing enterprise IT resources and data. The proliferation of BYOD points to a future in which enterprise information technology (IT) departments will have to manage a mix of corporate-owned and employee-owned mobile devices. This Frost & Sullivan insigh...

Frost & Sullivan contends that the chances for successful social software deployment are multipled when it is integrated with existing workflows, processes and business applications that employees already use on a routine basis. This research article explores several case studies in which such integration, and the associated benefits, significantly...

Enhanced device capabilities, convergence of communications solutions, and advanced wireless networks are lowering the barriers for inclusion of mobile as a key pillar of enterprise video conferencing. This strategic analysis identifies the convergence of technologies that is enabling broad adoption of mobile video conferencing by business and end-...

Social technologies have taken the consumer market by storm. Users acknowledge the value of fast, convenient, media-rich and context-aware access to remote friends, family, and business associates. As consumers become increasingly familiar with social software and aware of its various benefits, they demand access to similar tools at their workplace...

The North American mobile sales force automation (SFA) market is in a state of flux. These solutions extend SFA, and sometimes, other customer relationship management (CRM) capabilities to a sales employee's smartphone and/or tablet, enhancing customer engagement opportunities and improving employee productivity. Growth is being driven by clear ROI...

This research services covers the Latin American mobile enterprise services market and examines key drivers and restraints for growth, mobile communications, technology, demand, and investigates both the large enterprise and the small and medium enterprise (SME) segments. The Latin American market is also researched across several countries and inc...

The cloud computing movement has quickly spread to the realm of real-time communications software. As key component of cloud architectures, leading vendors have embraced server virtualization in order to unlock the operational benefits and reduce hardware requirements. There are many virtual UC solutions available today. This research report will d...

Video conferencing vendors worked their way through a difficult 2012 in which overall market revenues declined follwing a strong 2011. The ongoing disruption due to a shift to lower-priced endpoints and mobile devices as well as lower-cost software-based solutions will continue to impact the top line. The move toward a software and services approac...