Telecom

Mobile workforce management solutions (also known as mobile field service management) enable the remote service employee to receive and transmit work-related information on a real-time basis via his or her mobile device--smartphone, tablet, ruggedized mobile computing device. MWM-specific responses to the 2016 Frost & Sullivan Mobile Enterprise Ap...

Growth in Business IoT Deployments Drives Increasing Market Penetration of IoT Devices in Diverse Range of Applications. Led by AT&T, Verizon, Sprint & T-Mobile, the cellular IoT market is growing rapidly with ubiquitous connectivity and growing list of applications designed to solve customer challenges. Quarterly connections provided from Q4 2014 ...

This study is derived from a survey of IT decision makers in the United States (some with global reach) across multiple industries. It provides insightful information on what drives investment in unified communications, the IT-related challenges organizations face today, communications infrastructure trends, the impact IT has on the future of the w...

Although satellite will play a smaller role than cellular in the Internet of Things (IoT) industry, it will be an irreplaceable role. While cellular networks cover the majority of the points of presence (POPs) on the planet, remote locations and under-served locations will always remain. Satellite is currently the only technology that can quickly a...

This report discusses how some types of fraud have grown more sophisticated. It also explains how the escalating number of advanced methods used by would-be perpetrators¯to gain ill-gotten revenue and/or to create mayhem for the organizations they target¯is capturing CSP attention. The report further explains how new generation fraud management t...

19 Aug 2016  |  North America  |  Market Research

Mobilized Sales Force Automation Solutions Promise Competitive Advantage in Still-Challenging Economy

Growth Opportunities for Sales Organizations and SFA/CRM Providers

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Now that sales representatives and their managers are able to have mobile access to their sales force automation (SFA) solutions, everyday selling processes and activities can be automated, accelerated and optimized. This study examines how this market is progressing as mobile-centric app developers, traditional CRM vendors, and other large busines...

The attached tracker presents mobile communication metrics for tier-I mobile operators in the United States and Canadian mobile communications market. The report also supplies statistics on mobile subscribers, connected devices, smartphone penetration, equipment revenue, and service and data revenue, which also includes the average voice and data r...

Innovative pricing options continue to change the landscape for smartphones in North America. While the US model has adopted lease or installment purchasing options, Canadian carriers have maintained the more traditional purchase or subsidy options for customers. This market insight provides an analysis into smartphone plans, pricing, and purchasin...

Hosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...