Telecom

This report discusses how some types of fraud have grown more sophisticated. It also explains how the escalating number of advanced methods used by would-be perpetrators¯to gain ill-gotten revenue and/or to create mayhem for the organizations they target¯is capturing CSP attention. The report further explains how new generation fraud management t...

19 Aug 2016  |  North America  |  Market Research

Mobilized Sales Force Automation Solutions Promise Competitive Advantage in Still-Challenging Economy

Growth Opportunities for Sales Organizations and SFA/CRM Providers

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Now that sales representatives and their managers are able to have mobile access to their sales force automation (SFA) solutions, everyday selling processes and activities can be automated, accelerated and optimized. This study examines how this market is progressing as mobile-centric app developers, traditional CRM vendors, and other large busines...

The attached tracker presents mobile communication metrics for tier-I mobile operators in the United States and Canadian mobile communications market. The report also supplies statistics on mobile subscribers, connected devices, smartphone penetration, equipment revenue, and service and data revenue, which also includes the average voice and data r...

Innovative pricing options continue to change the landscape for smartphones in North America. While the US model has adopted lease or installment purchasing options, Canadian carriers have maintained the more traditional purchase or subsidy options for customers. This market insight provides an analysis into smartphone plans, pricing, and purchasin...

Hosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...

One of the most basic functions within the Operations, Orchestration, Data Analytics and Monetization (ODAM) stack for telecom is the product and services catalog. This report addresses the increasing importance of the fundamental role of the catalog; and assesses how one company among many—Sigma Systems—has modified its approach toward making ...

This research service analyzes the Latin American mobile services market, and it examines the industry landscape, country market facts, drivers and restraints, trends and forecasts, and regulatory issues. The market is divided into six country segments, which includes Argentina, Brazil, Chile, Colombia, Mexico, and Peru. Further, an in-depth analys...

Unified communications platforms offers many benefits for businesses and their workforce, but often require significant building infrastructure upgrades. As a result, the hospitality veritical market has been slow to adopt these new collaboration tools. This market insight highlights common approaches to addressing the infrastructure dilemma IT dec...

This Report – Global CSP Billing 2016 Edition Part 1: End-to-End CSP Billing Market Forecast and Market Share Analysis offers a market share analysis and five-year market forecast for the overall, end-to-end global CSP billing market. It identifies the overall billing industry leaders, and highlights billing solution leaders by revenue within the...