Telecom

In this first Customer Experience Management report for Singapore's Telecommunications industry, Frost & Sullivan explores the relationship of the experiences provided by telecommunications companies for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-pur...

The satellite transponders market continues to grow in capability and coverage as Ku- and Ka-band frequencies continue to drive growth in terms of new subscribers and subscriber upgrades. These technologies are also driving new applications and use cases, as satellite communications are now capable of rivaling DSL broadband technology in performan...

This market insight provides an overview of key mobile and fixed developments by major European mobile operators in Q1 2015. It offers both qualitative and quantitative information and is the first part of Frost & Sullivans regular quarterly updates on the industry.

13 Jul 2015  |  North America  |  Market Research

Analysis of the North American Hosted IP Telephony and UCC Services Market

The Perfect Storm for Cloud Unified Communications & Collaboration

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The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...

10 Jul 2015  |  North America  |  Market Research

Offshore Oil and Gas Satellite Communications Market

High Industry Growth Drives Satellite Adoption

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Despite disruptions from oil and gas pricing, this industry remains one of the highest growth industries for the satellite Very Small Aperture Terminal (VSAT) market. Even during a period of lower margins for oil and gas companies, their consumption of VSAT services and hardware is stronger than the overall VSAT industry average. This research wi...

This Market Insight lists growth drivers and restraints for the Asia-Pacific SIP phone market and provides revenue and unit shipment forecasts through 2020. It looks at regional trends that will affect adoption and analyzes growth opportunities. The study breaks down the unit shipment shares of top market participants and provides a competitive ana...

The enterprise video conferencing market is seeing accelerated demand driven by a focus on simplification, lower-prices, and an infusion of cloud services. The market returned to positive revenue growth in Q1 2015 signaling a turnaround. With the onset of consumerization, user needs have shifted greatly. Users fundamentally want three things - simp...

This market analysis research provides market sizing, segmentation, and forecasts for conferencing/collaboration services in EMEA. The conferencing segments covered are: audio conferencing services, hosted web conferencing services, hosted video conferencing services, and managed video conferencing services. Country/sub-region breakouts are provide...

10 Jun 2015  |  North America  |  Market Research

Analysis of the North American Mobile Workforce Management Market

Mobile Prepackaged Applications for Service Workers in the Field

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The North American mobile workforce management (MWM) market is in a state of flux. New participants, ongoing technology advancements, and more educated customers are resulting in steady growth in both users and revenues. These software solutions locate, manage, automate, and optimize mobile field service workers and their tasks. High-potential user...