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Telecom

Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 28 Dec 2015  |  Asia Pacific  |  Market Research

    Customer Experience Management StudyAustralias Telecommunications Sector 2015

    Benchmarking the Industry Excellence in Delivering Superior Customer Experience

    In this Customer Experience Management study for Australia's Telecommunications sector, Frost & Sullivan examines the experiences deliveries provided by telecommunications companies to its customers. This study looks at the critical factors that influence customer behavior throughout the three phases (pre-purchase, purchase and post-purchase) of th...

    $4,900.00
  2. 15 Dec 2015  |  Asia Pacific  |  Market Research

    Malaysia E-Commerce Market

    New Frontier of Growth

    The study focusses on the Malaysian e-commerce market. It covers the evolution of the market in Malaysia and the market size, and breaks it into key product categories. It discusses the e-commerce business by fixed and mobile networks, including key driving factors. It provides an analysis on smartphone penetration, Internet user penetration, omni ...

    $1,500.00
  3. 25 Nov 2015  |  Asia Pacific  |  Market Research

    Asia-Pacific Conferencing Services Market - 2015 Update

    Mobility and Cloud Driving Adoption

    The research service analyzes current and future trends in the Asia-Pacific conferencing services market. The analysis is based on three service segments - audio, video, and web conferencing services. The study discusses the impact of various drivers and restraints on the market. It covers the competitive structure and provides market share analysi...

    $10,000.00
  4. 19 Nov 2015  |  Asia Pacific  |  Market Research

    Malaysian Telecom Market: A Different Perspective

    A Lot More Needs To Be Done To Sustain Growth

    This market insight discusses the Malaysian telecom market for 2014. It describes the current market situation by analyzing mobile subscriber penetration, subscriber and revenue growth, net additions, subscriber by network generation (2G, 3G, 4G), smart phone penetration, household broadband penetration, and net additions in household broadband sub...

    $1,500.00
  5. 18 Nov 2015  |  Asia Pacific  |  Market Research

    APAC Telecom Operators Digital Services Strategy Assessment

    What will drive telecom business in next 5 years and beyond?

    This study focuses on SingTel's digital services and talks about it establishing a dedicated digital business unitGroup Digital Life. It discusses the new organizations structure and the value that Group Digital Life brings, which includes creating new growth avenues and revenue platforms and enhancing core communication services. The groups ass...

    $1,500.00
  6. 29 Oct 2015  |  Asia Pacific  |  Market Research

    Session Initiation Protocol Trunking Adoption in Asia-Pacific

    Traditional Telephony Systems and Security Hinder SIP Adoption

    The SIP trunking services market in Asia-Pacific is warming up and creating opportunities for service providers, SBC vendors, and UC vendors. This study explores the market drivers and restraints, awareness levels, adoption levels, and availability of SIP trunks across the region. One chapter presents the go-to-market strategy adopted by various SI...

    $1,500.00
  7. 21 Aug 2015  |  Asia Pacific  |  Market Research

    2015 Global and Japan Information and Communication Technology (ICT) Outlook

    Kansai Briefing

    2015 promises to be another exciting year for the global ICT market. Business models for services such as IoT, Big Data, and wearable technology are starting to take shape while both fixed and wireless networks are continuing to evolve, offering opportunities in the market. At the same time, cloud computing is maturing and transforming enterprise I...

    $1,500.00
  8. 10 Aug 2015  |  Asia Pacific  |  Market Research

    Customer Experience Management ReportMalaysia Telecommunications 2014

    Benchmarking the Industry Excellence in Delivering Superior Customer Experience

    In this first Customer Experience Management report for Malaysias Telecommunications industry, Frost & Sullivan explores the relationship of the experiences provided by telecommunications companies for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purc...

    $3,950.00
  9. 07 Aug 2015  |  Asia Pacific  |  Market Research

    Customer Experience Management ReportSingapore Telecommunications 2014

    Benchmarking the Industry Excellence in Delivering Superior Customer Experience

    In this first Customer Experience Management report for Singapore's Telecommunications industry, Frost & Sullivan explores the relationship of the experiences provided by telecommunications companies for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-pur...

    $3,950.00
  10. 03 Jul 2015  |  Asia Pacific  |  Market Research

    Analysis of the Asia-Pacific SIP Phone Market

    SIP Phones will Drive the Next Wave of Growth for the Enterprise Communication Market

    This Market Insight lists growth drivers and restraints for the Asia-Pacific SIP phone market and provides revenue and unit shipment forecasts through 2020. It looks at regional trends that will affect adoption and analyzes growth opportunities. The study breaks down the unit shipment shares of top market participants and provides a competitive ana...

    $1,500.00