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Unified Communications and Collaboration (UCC)
Businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies. Long gone are the days when businesses relied solely on telephony and email to conduct their daily tasks. Today, businesses are deploying a broad array of communications and collaboration applications including telephony, email, voicemail and unified messaging, instant messaging (IM) and presence, audio, web and video conferencing, file sharing and white-boarding, mobility, social networking and more. New generations of business users are choosing more social and visual modes of collaboration accessible on the devices and interfaces of their choice, anywhere, anytime.
As businesses look to consolidate and more effectively manage their communications infrastructure, they are integrating multiple technologies and tools into unified communications and collaboration (UC&C) solutions powered by session management, virtualization, cloud architectures and software-defined networks. To ensure higher ROI and future-proof their technology investments, businesses are investing in best-of-breed, standards-based solutions that can be tightly integrated for greater end-user productivity and more efficient IT management.
The combination of dramatic demographic changes and accelerated technology evolution is creating demand for a new approach to IT and business communications. We are seeing a powerful shift in IT towards new cloud delivery models that enable more flexible and cost-effective technology management and consumption. Holistic digital transformation initiatives are driving business IT and communications towards a Social, Mobile, Collaborative Cloud future.
Organizations around the world—large and small—have never before faced a more complex environment in which to operate and compete successfully. Vendors, service providers, channel partners and end users alike need information, advice and guidance to help them chart their course through this turbulent transition to a competitive advantage powered by advanced communication and collaboration technologies. With analysts covering all aspects of the UC&C technology stack, including infrastructure, applications, services and end-user devices, Frost & Sullivan is uniquely positioned to provide comprehensive coverage with a global perspective for all value-chain participants.
Frost & Sullivan’s UC&C team provides the following benefits to vendors, service providers, channel partners, and end-user organizations:
Extensive back catalogue of research in the majority of UC&C market sectors, as follows:
- Services: UCaaS, CPaaS, Managed UC Services, Audio, Web, Video Conferencing Services, VoIP Access and SIP Trunking
- Applications: UC Applications, Mobile UC, Web Conferencing, Web/Virtual Events, Social Media, Desktop Video, Content Collaboration, Team Collaboration
- Endpoints: Desk Phones, Soft Phones, Mobile Clients, Audio and Video Conferencing Endpoints, Professional and Consumer Headsets, Microphones
- Platforms & Infrastructure: Enterprise Telephony, VM/UM, IM/Presence, Video Conferencing Infrastructure, Media Gateways, SBC, VDI
- Technology: API, VoIP, SIP, WebRTC, Virtualization, SDN, Video
Comprehensive global coverage with local expertise in all major world regions
Experienced and expert team of analysts with decades of experience in the communications and collaboration industry
Accurate market forecasts and market share analysis coupled with thought leadership perspective on major industry trends
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17 Sep 2014  |  Asia Pacific  |  Market Research
Analysis of the Asia-Pacific UC-as-a-Service Market
Cloud UC Services Will Drive the Market
This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, and technology trends. Hosted/cloud services and managed services in telephony, UC, collaboration, and contact center solutions are covered. The study also forecasts the market revenue for t...
$15,000.00 -
03 Mar 2014  |  Asia Pacific  |  Market Research
Managed Unified Communications (UC) Services in Asia-Pacific
The Next Wave of Growth in UC
This market insight covers the managed UC services in the Asia-Pacific region. It includes an executive summary, market overview, and analysis of market participants as well as the analyst recommendations. Though the growth of UC has slowed down since 20092010, there is still demand. This demand, however, is not for the in-silo components of UC bu...
$1,500.00 -
05 Feb 2014  |  Asia Pacific  |  Market Research
Analysis of the Enterprise Mobile Collaboration Services Market CY2013 in Asia-Pacific
Mobile Messaging Uptake and Apps Surge Indicate Promise for a Fragmented Market
This market insight includes an analysis of the enterprise mobile collaboration services market in the Asia-Pacific region. Market sizing and forecast are provided for Asia-Pacific in terms of unit shipment of services licenses. A detailed discussion of different unified communication (UC) vendors and service providers' service subscription plans a...
$1,500.00 -
31 Jan 2014  |  Asia Pacific  |  Market Research
Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market
Disruptive Integrated Applications and New Partnerships Drive Growth
This market insight includes analysis of the enterprise mobile collaboration applications market in the Asia-Pacific region. Market sizing and forecast is provided for Asia-Pacific in terms of unit shipment of licenses. Detailed discussion of different UC vendors' licensing models are provided. The competitive landscape is examined at a vendor leve...
$1,500.00 -
23 Jan 2014  |  Asia Pacific  |  Tracker
Asia-Pacific Enterprise Telephony Market H1 2013 Tracker
Will the Declining Enterprise Telephony Market Get Better?
This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), WPBX, and IP PBX. This research is based on Frost & Sulliva...
$15,000.00 -
10 Sep 2013  |  Asia Pacific  |  Tracker
Asia-Pacific Unified Communications Market CY 2012 Tracker
UC Market Growth to be Driven by Mobility and IM/presence
This APAC unified communications (UC) market tracker for calendar year (CY) 2012 offers an analysis of regional UC demand across 14 Asia-Pacific markets. It analyses market trends, vendor market performances, vertical and horizontal market splits, go-to market strategies, and major public customer wins. The UC market in this tracker is segmented in...
$20,000.00 -
11 Jul 2013  |  Asia Pacific  |  Market Research
APAC Enterprise Video Endpoints and Infrastructure Market 2013 Update
Future Growth Hinges on Innovative Solutions and Business Models
This research study contains the analysis of Asia-Pacific enterprise video market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Two segments, video endpoints and video infrastructure, have been covered in this study. The study also attempts to forecast the revenue in the APAC market for the next seven ...
$15,000.00 -
13 Jun 2013  |  Asia Pacific  |  Tracker
Asia-Pacific Unified Communications Market CY 2010
UC Market Driven by Growth in Video and IM/Presence
The APAC Unified Communications (UC) Market CY 2010 research offers an analysis of the UC demand across 14 Asia-Pacific markets. It analyses the market trends, vendor market performance, the vertical and horizontal market splits, go-to-market strategies and major public customer wins. The UC market is segmented into telephony, IM/Presence, e-mail, ...
$13,000.00 -
26 Mar 2013  |  Asia Pacific  |  Market Research
Japanese Unified Communications Market Trend
Japanese UC Market Trend
Japan economy has slowed down considerably in last 2 to 3 years. This has lead to confusion in setting appropriate IT and Telecommuniction budget among enterprises in Japan.
$1,500.00 -
15 Feb 2013  |  Asia Pacific  |  Market Research
Analysis of the Asia-Pacific Unified Communications Services Market
Video and Mobility are Experiencing Robust Growth
This market research study is on the Asia-Pacific unified communications (UC) services market. Included are a market overview, drivers, restraints, forecasts, trends, and a competitive analysis. The market segments examined include professional services and application services. Included is a regional breakdown of the total market, which includes S...
$15,000.00