Themes

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

A mobility living lab is a test bed and key tool for open innovation in the connected, automated, shared, and electric (CASE) mobility domain. Living labs enable collaboration between regional governmental authorities, research institutions, and OEMs to develop technologies in a real-life environment best suited for specific local mobility landscap...

23 Nov 2021  |  North America  |  Market Research

Frost Radar™: Global Indoor Air Quality Systems, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global indoor air quality systems market is fragmented, with a healthy mix of traditional HVAC service providers, air purifier manufacturers, and start-ups offering air quality monitoring and air purification solutions. Companies have distinguished their products and services by developing next-generation technologies to tackle the impact of po...

The COVID-19 pandemic has revitalized the importance of resilient and future-ready water and wastewater infrastructure. Municipalities and industries across the globe have begun adopting net-zero, decarbonization, and circularity goals to become sustainable, resilient, and future ready. IoT-based solutions have become a vital cog in helping end use...

29 Oct 2021  |  North America  |  Mega Trends

US 5G Wireless Growth Opportunities in Healthcare

Advances in Network Capabilities Liberate Remote Patient Monitoring, Telehealth, and Virtual Care from Yesterday’s Limitations

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5G refers to the 5th generation of wireless technology that promises to deliver game-changing benefits to users, including dramatically increased bandwidth, higher speed, reduced latency, and network slicing. The bottom line: 5G will accommodate dramatically more devices, media, and users. This will especially impact the Internet of Things, which w...

28 Oct 2021  |  North America  |  Mega Trends

Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2027

The COVID-19 Pandemic Impacted User Preferences for Communications Endpoints, Disrupting Desktop and Cordless Phone Sales

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The desktop and cordless phone market decreased by 19.0 percent in 2020 in terms of revenues to $2.79 billion, and by 16.7 percent in terms of unit shipment to 24.7 million. The pandemic, lockdowns, and work-from-home mandates have notably impacted the market in terms of demand, delivery, and potential installation of devices in customer sites. Man...

06 Oct 2021  |  North America  |  Mega Trends

US DoD C4ISR Growth Opportunities

The Shift to Multi-domain Operations will Open Up More Opportunities for Commercial Product Manufacturers

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This Frost & Sullivan research service focuses on US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) budget spending. The study also analyzes research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and other services. Contract...

04 Oct 2021  |  North America  |  Mega Trends

Global Waste Recycling and Circular Economy Outlook, 2021

The Increasing Adoption of Smart Technologies Will Boost Decarbonization and the Digital Sustainability of Supply Chains

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Key Issues Addressed

2021 is defined by a continued market reaction to the COVID-19 pandemic, implying that recycling facilities are still adjusting to market fluctuations. Digitalization and decarbonization will gain momentum and companies will strive to achieve sustainability goals and will continue to focus on innovative technologies. The market is pushing for a ...

New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...