Themes

People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99Percentage of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research pr...

The explosive growth of cross-border eCommerce is supported by the increasingly young and urban population with easy access to technology such as mobile phones and tablets. Cross-border eCommerce trade between Europe and Asia is significant, with China being the most popular country for online shoppers in the West, driven by low prices and a wide v...

YouTube has the highest share in reach and watch time among all ad supported OTT platforms. According to Nielsen, more than half of 18- to 49-year-olds in the US are either light viewers of TV or do not subscribe at all. Over 90% of these people watch YouTube. Watch time of YouTube on television screens alone tops 250 million hours per day. YouTube...

With interactive video and communication the core part of services such as Twitch, eSports and online betting, Adobe Media Server and RTMP may be headed for a revival. Following an agreement with Adobe, a company called Veriskope plans to sell, support, upgrade, and enhance the Adobe Media Server (AMS), the RTMP SDK and several related video produc...

Fastly has the potential to become a $500M company in 3 years and hit $1.5B in revenue within 10 years, while also increasing margins in the 70% range. All of the market trends and data points to a big growth opportunity for companies like Fastly over the next few years as more customers demand greater flexibility and better performance across thei...

CenturyLink’s acquisition is motivated by improving the performance for viewers of live events and day/date content releases to reduce buffering and failed starts during peak hours and catch up TV. Streamroot leverages a software-based mesh network and a deterministic data science methodology, providing device awareness to ensure that consumers h...

With customers having so many different CDNs to choose from, both regionally and globally, and the ease of use of switching between multi-CDN vendors, media delivery simply isn’t a sticky product. Media delivery pricing continue to fall and since CDNs are not able to make up for the lower price based on additional traffic volume on a consistent b...

Coordinate measuring machines (CMMs) have changed the way dimensional measurements are made in manufacturing facilities. Their ability to cost-effectively provide accurate measurements and improve productivity has helped the market grow over the past decade. The increased penetration across different manufacturing verticals would have not been poss...

This research service focuses on the US Department of Defense (DoD) 5G and Internet of Battlefield Things (IoBT) activities market. Representative programs, contracts, and market participants are included to form an overview of DoD spending on this technology. An analysis of research, development, test, and evaluation (RDT&E); procurement; operati...