Themes

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

Infographics

×

With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

15 Dec 2021  |  Global  |  Mega Trends

Growth Opportunities in the Global Wind Services Market

Increasing Adoption of Digital Technologies and Technological Innovations to Drive the Global Wind Services Market

Infographics

×

Key Issues Addressed

Continued concerns over increasing carbon emissions and the need to mitigate climate change have forced governments to accelerate investments in renewable energy. Wind and solar energy, in particular, are expected to play a crucial role in the global race toward decarbonization. Over the last ten years, wind energy capacity additions have gained mo...

A mobility living lab is a test bed and key tool for open innovation in the connected, automated, shared, and electric (CASE) mobility domain. Living labs enable collaboration between regional governmental authorities, research institutions, and OEMs to develop technologies in a real-life environment best suited for specific local mobility landscap...

In this research service, Frost & Sullivan reviews the increasing need for services in light of the growing generators demand from the commercial and the industrial sectors. The study also examines market drivers and restraints for the next 10 years. The rising need for power, along with growing customer awareness of the benefits of digital solutio...

The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...

26 Nov 2021  |  Global  |  Mega Trends

Global Commercial Air Travel Growth Opportunities

Strategic Partnering Among Airlines and Digitalization at Airports will Prove Critical in Maintaining Costs During Recovery from COVID-19’s Impact

Infographics

×

Airlines and airports faced a sudden decline in passenger traffic, of high magnitudes. This disrupted the operational cash flow leading to severe liquidity crunch. Airlines & airports had to furlough employees, reduce operations correspondingly, and rely on state aid to ensure financial sustainability during peak periods of the pandemic (2020). Int...

This Frost & Sullivan research service analyzes the global industrial automation market from 2020 to 2025, with 2020 as the base year. The deliverable offers an in-depth look at the dynamics influencing and challenging the growth of the industrial automation market and analyzes the process automation technology segments across process, discrete, an...

Latin America is a region rich in natural resources. As such, the extractive industry plays a crucial role in the countries’ economies. Although the oil and gas industry drives pump sales as the largest end user, other industries such as power generation, water and wastewater, construction, chemical processes, food and beverage, pharmaceuticals, ...

17 Nov 2021  |  Global  |  Mega Trends

Global Artificial Intelligence Growth Opportunities

Transformative Mega Trends of AI

Infographics

×

Artificial intelligence leverages algorithms and large datasets to identify underlying relationships and drive new or better business outcomes. While still at a nascent stage, AI technologies are being adopted across industries globally to innovate business models, drive operational efficiencies, and create strategic differentiation. The potential ...