Themes

The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

GCC accounts only for 1.2% of the global HC revenue, but it is the region that saw the highest growth rate in the last decade. GCC has opened doors to global suppliers and moved beyond US imports, which is likely to be the game changer in the 2020s. Technology and digitization are in higher demand than ever before because of higher awareness and ...

The market for air management (cooling) systems in India is worth  30,921.5 Cr. It is driven by rising disposable incomes, increasing global temperatures and a booming economy fuelling retail and Industrial growth. Some of the challenges faced by this industry are increasing tariffs and the impenetrability of the rural market characterised by low-...

With rapid advances in AI and cloud technology, the global facilities management (FM) market has transformed significantly in recent years. In order to cope with this transformation, the market is witnessing various mergers and acquisitions. The single services or services in bundles traditionally offered by FM companies have now been replaced by t...

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

The online consumer electronics and appliances (white goods, brown goods, and consumer electronics) market in India is valued at approximately INR 99,000 crores. It is driven by the rising disposable incomes, increased penetration of electronic gadgets in everyday use, and an upsurge in the GEN Y population. Some of the challenges faced by this mar...

In this research deliverable, Frost & Sullivan’s analyst team provides bold perspectives and predictions for the Middle East and North Africa (MENA) region’s life sciences industry in 2020. The markets covered include pharmaceuticals, biotechnology, and in-vitro diagnostics. The analysis captures the impact of trends that are expected to transp...

Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers in Brazil across multiple ...