Themes

09 Feb 2021  |  Latin America  |  Market Research

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX jour...

09 Feb 2021  |  South Asia, Middle East & North Africa  |  Mega Trends

COVID-19 Pandemic Catalyzes the Transformation of the Healthcare Provider Sector in Saudi Arabia

New Spending and the Latest Technology Drive Future Growth Potential

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The COVID-19 pandemic has led governments worldwide to implement national lockdowns and social distancing measures to mitigate the virus’ spread. The result is a large-scale drop in business confidence, consumer demand, and industrial production, leading to a global economic recession in 2020. The pandemic has impacted the healthcare sector and i...

05 Feb 2021  |  Latin America  |  Mega Trends

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Education Industry

Enabling Key Education Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Student and Teacher Journeys

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Key Benefits

Frost & Sullivan has identified the education vertical as being ripe for a digital transformation involving the adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies, instructor performance, and students’ experience. The COVID-19-induced need for social distancing unmasked this ...

Businesses disrupted by the pandemic are looking at revival even as they grapple with the new normal, and the automotive industry is no exception. Mobility and mobility-related solutions lie hampered not just in India but across the word, with the last few months witnessing plunging sales, halting of new purchases, and closing up of many car deal...

Endpoint security has become an important building block of a mature cybersecurity framework. Its significance has increased during the ongoing COVID-19 pandemic as enterprises have had to shift their entire employee bases to work from home during the nationwide lockdown. Cybercriminals have identified security gaps in endpoints and started exploit...

This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...

22 Jan 2021  |  South Asia, Middle East & North Africa  |  Mega Trends

Sustainability and Digital Transformation Boost FM Uptake in GCC Countries

The Shift from Price to Value-based Bundled Contracts Drive Growth Opportunities

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Key Issues Addressed

Facility management (FM) is gaining traction in the GCC, as more end users have begun to appreciate the impact FM has on the bottom line; energy management is now being incorporated into FM Contracts. Besides, the use of sophisticated assets means that they will require higher quality and standards of asset management. With mega events, such as t...

21 Jan 2021  |  South Asia, Middle East & North Africa  |  Mega Trends

Connected LED to Drive the Next Wave of Growth for the Lighting Market in India

Future Growth Potential Enhanced by Growth Opportunities in Smart City Projects

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Key Issues Addressed

Connected lighting refers to luminaries that are seamlessly integrated into the network of a building/space/city such that they can be monitored and provide valuable information regarding their usage. The luminaires are either programmed to operate in a particular pattern or fitted with sensors to capture information. Connected lighting systems pro...

11 Jan 2021  |  South Asia, Middle East & North Africa  |  Mega Trends

Disruptive Technologies and Innovative Business Models Transforming the Transport Management System Market in India

Growth of the eCommerce Industry, Digital Transformation of Logistics Operations, and Shifting End-user Preference towards Low Cost of Ownership to Drive Uptake of TMS Solutions

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Key Issues Addressed

The transport management system (TMS) market in India is estimated to register double-digit CAGR from 2019 to 2028. Growth of the eCommerce industry, digital transformation of logistic operations, and shifting end-user preference towards low cost of ownership will drive the growth of TMS solutions in the country. This study covers the TMS software ...