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  1. 29 Jan 2020  |  North America  |  Customer Research

    Voice of Customer Analysis on Connected Car Services in the United States, 2018

    Flexible Access to Telematics Services will be the Preferred Subscription Model in Future

    This study seeks to evaluate the current usage of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services in the United States. It also focusses on customer analysis bifurcation by vehicle segment, brand, and customer preference. The study seeks to high...

    $4,950.00
  2. 11 Apr 2017  |  North America  |  Strategic Forecasting

    Service Quality is Non-Virtual: Performance Metrics must be Real and Near Real-Time

    This report looks at some of the ways virtualization changes what CSPs must look for to gauge performance; and how they must view the character of their networks and services based on new metrics. While Stratecast has always blanched at the characterization, by some pontificators, of CSPs and their networks as dinosaurs in this industry, it might n...

    $3,000.00