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16 Dec 2021  |  Global  |  Customer Research
Impact of Mobile Devices and Apps on Customer Experience (CX)
Customer Perspectives on Excelling in CX in a Mobile World
With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...
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19 Nov 2021  |  North America  |  Market Outlook
Global Water and Wastewater Treatment, Outlook 2022
Innovative Digital Solutions and Platforms are Capitalizing on Outcome-based Investments in Water Utilities and Industries
The COVID-19 pandemic has revitalized the importance of resilient and future-ready water and wastewater infrastructure. Municipalities and industries across the globe have begun adopting net-zero, decarbonization, and circularity goals to become sustainable, resilient, and future ready. IoT-based solutions have become a vital cog in helping end use...
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26 Oct 2021  |  Global  |  Customer Research
Hybrid and Multicloud Healthcare IT Transformation
Findings from the 2020 Frost & Sullivan Global Cloud User Survey
Healthcare providers are accelerating digitization strategies due to the COVID-19 pandemic. The most successful providers leverage cloud computing to meet business agility, cost savings, innovation, data storage, security, and privacy goals. Frost & Sullivan conducted the 2020 Global Cloud User Survey between August and September 2020 in North A...
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27 Aug 2021  |  Asia Pacific  |  Market Outlook
ASEAN Automotive Outlook, 2021
Competitive Intensity is Concentrated in Low-cost Green Cars and Electric Vehicles; Political Stability will Affect the Automotive
In 2020, due to the COVID-19 pandemic, the Association of South East Asian Nations (ASEAN) automotive market experienced a significant sales decline of 28.5%, from a total sales of 3.5 million units in 2019 to 2.5 million units in 2020. Passenger Vehicles (PVs) constituted 63.9% of the market and Commercial Vehicles (CV) accounted for 36.1%. Of the...
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17 Aug 2021  |  Asia Pacific  |  Market Outlook
Thailand Automotive Outlook, 2021
Thailand Accounted for the Highest Automotive Sales in ASEAN in 2020. Chinese OEMs are Focused on Geographic Expansion and Competitive Intensity in the Country
Thailands TIV dropped by 21.4% in 2020 when compared to 2019. Sales is projected to increase by 8.7% (YoY growth rate) in 2021 to 861,000 units. The commercial vehicle (CV) segment continues to dominate with a 56.6% share, and it is projected to reach 57.3% in 2021, driven by government stimulus measures in response to the pandemic. Diesel powertra...
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06 Aug 2021  |  Global  |  Customer Research
US Vehicle Subscriptions—Voice of Customer Analysis, 2020
Currently, the Market Potential for Used-car Subscription in the US Ranges from 400,000 to Approximately 1 Million Units, and 10% of All New Vehicles Retailed in 2025 are Expected to Be Offered Under the Vehicle Subscription Business Model
Globally, the US continues to be the leading market to test and launch vehicle subscription offers. Frost & Sullivan estimates about 32 vehicle subscription programs in the US at various stages of life cycle in 2018, and it is expected to witness more than 50 programs by 2025. Frost & Sullivan carried out more than 2000 interviews among potential c...
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03 Aug 2021  |  Global  |  Market Outlook
Global Automotive Outlook, 2021
Global Light Vehicle Sales are Expected to Rebound in 2021 and Witness a Healthy 8% Growth, Setting the Stage for the Industry to Overtake 2019 Levels by 2023
2020 was a defining year for the mobility industry in many ways. After a challenging 2018 and 2019, the pandemic threw the industry into a tailspin that saw global automotive sales falling to record lows in the first half of 2020. Several business models stuttered, and revenues hit a downward spiral. However, stakeholders have shown greater resilie...
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09 Jul 2021  |  Global  |  Market Outlook
Global Off-highway Vehicle Industry Outlook, 2021
Key Trends and Opportunities that will Aid Recovery of the Off-Highway Vehicle Market in 2021 and Beyond
Though many regions are grappling with the impact of the COVID-19 pandemic, some have recovered earlier than the rest, to resume construction, farming, and mining operations due to recovering economies, and key OEMs are targeting those recovered markets to release their customized product designs as per regional demands and trends. This research in...
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08 Jul 2021  |  Global  |  Market Outlook
Connected Truck Telematics Outlook, 2021
M&As and Consolidations will Take Center Stage and will Transform the Market Status Quo by Letting in Diverse Ecosystem Participants and Expanding the Showground
As the world gets accustomed to the COVID-19 pandemic, many industries and markets are adopting a degree of change in the dynamics of their functionalities. The global connected truck telematics market has also transformed itself in many ways to adapt to changing customer and business requirements. This Frost & Sullivan research service analyticall...
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06 Jul 2021  |  Global  |  Market Outlook
Global Two-wheeler Outlook, 2021
Strategic Partnering to Boost Two-wheeler Growth After COVID-19
COVID-19 has drastically changed the worlds functioning ever since it became a global pandemic. In 2020, the automotive industry was hit drastically with the nationwide lockdowns due to COVID-19, impacting the manufacturing units and supply chains across the world. The two-wheeler industry was on a downward trajectory in 2019, and was further hit b...
$4,950.00