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Virtual Reality and Video Streaming Entering the European Contact Centre
Virtual Reality and Video Streaming Entering the European Contact Centre
RELEASE DATE
04-Jul-2016
04-Jul-2016
REGION
Europe
Europe
Research Code: 9B06-00-1B-00-00
SKU: IT03099-EU-MR_18777
$500.00
In stock
SKU
IT03099-EU-MR_18777
Description
For years, analysts and contact centre professionals have been talking about the obvious advantages of using video to deliver a more modern and refined customer experience. It has taken a long time for this idea to come to fruition, and video has mainly been used as a source of information for agents or as content assets to be shared with customers.
Table of Contents
Virtual Reality and Video Streaming Entering the European Contact Centre
Popular Topics
For years, analysts and contact centre professionals have been talking about the obvious advantages of using video to deliver a more modern and refined customer experience. It has taken a long time for this idea to come to fruition, and video has mainly been used as a source of information for agents or as content assets to be shared with customers.
No Index | No |
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Podcast | No |
Author | Alexander Michael |
Industries | Information Technology |
WIP Number | 9B06-00-1B-00-00 |
Is Prebook | No |