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02 Sep 2020  |  Global  |  Market Research
Digital Trends in the Retail Industry, Global, 2019–2021
Gain a 360 Degree Perspective on Critical Success Factors
The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...
$1,500.00 -
12 Nov 2019  |  Global  |  Market Research
End User Priorities in Digital Transformation, Latin America, 2019
Gain an Understanding of Top Corporate Objectives & Critical Success Factors
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custo...
$3,000.00 -
27 Sep 2019  |  Global  |  Market Research
End User Priorities in Digital Transformation, Europe, 2019
Learn How IT Investments Drive Revenue Growth
Across industries, companies expect to increase their IT and Communications investments by 22Percentage. Almost 100Percentage of businesses in Europe have a digital transformation today; however, 19Percentage believe they are behind others on their journey. This is good news for technology vendors; however, the key to success is to gain a deeper un...
$3,000.00 -
19 Oct 2015  |  Global  |  Market Research
Global Contact Center Systems Market
Emerging Regions Key for Growth in a Mature Market
This market analysis research provides global market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides global market sizing and forecasts by produc...
$4,950.00 -
12 Sep 2014  |  Global  |  Market Research
Global RollupContact Center Systems Markets
Analytics Leads the Way for Growth in a Mature Market
This market analysis research provides market sizing and forecasts for premises-based contact center systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...
$4,950.00 -
19 Dec 2013  |  Global  |  Market Research
Global RollupContact Center Systems Markets
Analytics Leads the Way for Growth in a Mature Market
This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...
$10,000.00 -
10 Dec 2013  |  Global  |  Market Research
Hosted Unified Communications (UC) Market in IndiaFiscal Year 2013
Telecom Policy Change is Expected to Bring Adoption Gains
Unified communications (UC) technologies adoption in India is set to change with adjustments in India's telecom policy. The segments of the market researched and covered in this market insight are hosted services for audio, video, Web conferencing, call center, email, and voice. The market verticals covered include government; Internet technology (...
$1,500.00