Industries

Frost & Sullivan experts get together to present an executive briefing on the new wave of emerging markets with a special focus on Myanmar. Myanmar has been garnering international interest since the initiation of economic and political reforms in 2011. The country's rise to the forefront has been led by a series of reforms targeting liberalisatio...

This research service analyses the power conversion market in the European oil and gas industry. The research service includes market engineering measurements, market drivers and restraints, an overview of the product segment breakdown in the oil and gas industry, as well as a regional breakdown of Europe. Furthermore, a competitive landscape of th...

Utilities have always dealt with data management, but the volume and velocity of data in a smart grid is something that they are not prepared for. Utilities do not know where to start with big data development. They have neither the requisite skills nor vision. First movers often search for help from ICT vendors, especially analytics software provi...

Both the International Energy Agency (IEA) and the EU Member States have identified district heating as a growth area. However, implementation of combined heating and power (CHP) policies is slow and growth has been sluggish. However, the market is set to grow steadily between 2012 and 2019. The key challenge facing the market is defining policy an...

This market analysis research provides market sizing and forecasts for premises-based contact centre systems sold in the EMEA region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact centre analytics. The study provides market forecasts by product...

This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent pe...

The primary focus of the research service is to strategically analyze the European rail eTicketing market. The study provides the technology requirements for mobility integration and future prospects along with the benefits of integrating mobility with the help of eTicketing in rail transportation. This research service also provides details on rol...