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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 29 Jul 2021  |  Global  |  Technology Research

    Federated Learning: New Approach to Building AI Models

    Leveraging Open Source Tools to Accelerate Technology Development across Organizations and Regions

    Traditional machine learning (ML) models are centralized and involve vast amounts of data. However, both the urgency to guarantee data privacy and to abide by strict regulations imposed across regions have contributed to the emergence of a new and powerful alternative technique, federated learning. Instead of acquiring data from a central server or...

    $4,950.00
  2. 16 Jun 2021  |  Europe  |  Customer Research

    Frost & Sullivan Cloud User Survey, European Edition, 2020

    Survey Results Indicate the Impact of the Ongoing COVID-19 Pandemic on European Enterprises, their Technology Programs, and their Journey to the Cloud

    The 2020 Frost & Sullivan Cloud User Survey (European Edition) reveals the impact of the COVID-19 pandemic on European enterprises priorities and technology investments. Conducted in August 2020, the survey garnered responses from 434 IT and business decision-makers from 4 European countries, namely France, Germany, the United Kingdom, and Spain. ...

    $4,950.00
  3. 11 May 2021  |  Latin America  |  Customer Research

    Latin-America Cloud User Survey, 2020

    Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

    Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

    $4,950.00
  4. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Retail

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundat...

    $4,950.00
  5. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Financial Services

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    For financial institutions, the first months of 2020 were a test of operational agility. In response to COVID-19's chaos, including branch shutdowns, concerns about employee health and safety, and shifting government mandates, the financial firms best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a ...

    $4,950.00
  6. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Manufacturing

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In response to the COVID-19 pandemic, manufacturers accelerated their digitalization strategies in 2020. The most successful firms leveraged a cloud foundation to boost productivity, enable collaboration among remote and frontline employees, and connect people, devices, and data via intelligent platforms. The Frost & Sullivan reveals the progress a...

    $4,950.00
  7. 30 Nov 2020  |  Global  |  Technology Research

    EXTENDED REALITY: MAKING IMMERSIVE EXPERIENCES COMMONPLACE

    Technological Advancements Enable Enhanced Immersive Experience

    With the rising penetration of smartphones and mobile devices, and the increasing adoption of XR technologies, the market is expected to grow significantly in the forthcoming years. However, the lack of an effective immersive experience is one of the main challenges to hamper market growth. Therefore, research institutions, start-ups, and industry ...

    $4,950.00
  8. 30 Oct 2020  |  Global  |  Technology Research

    Cognitive Radio: An Emerging Intelligent Radio Technology in the Wireless Communication

    Assessment of CR Technology Development Status and its Potential Applications in the Wireless Communication Space

    As communication technology has progressed over the generations, the demand for wireless communications network has also evolved. However, users still face various issues in wireless communication such as network congestion, connectivity issues, security issues, and access point issues. When dealing with wireless communication, network spectrum ut...

    $4,950.00
  9. 29 Sep 2020  |  Global  |  Technology Research

    Advancements in Communication Protocols Transforming Building Automation Systems

    Assessment on how open communication standards in BAS paves ways to digitalization and emerging technologies

    Open communication standards play a significant role in building automation systems (BASs) as it can provide better interoperability and connectivity among devices that are connected, compared to proprietary protocols. These open standards have also made the integration of third-party devices to the BAS network smoother. With an increase in the num...

    $4,950.00
  10. 30 Mar 2020  |  Global  |  Technology Research

    Technologies Enabling Smart Ships of the Future

    Driving The Shipping Industry Towards Connectivity, Efficiency, and Autonomy

    As the pace of digitization accelerates the shipping industry globally is also adopting technologies such as AI to make their processes more efficient and reduce costs. Governments across the world have also made efforts to support the development and deployment of innovative technologies and have launched multiple initiatives to promote cross bord...

    $4,950.00