This is a demo store. No orders will be fulfilled.

IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 07 Jun 2021  |  Global  |  Mega Trends

    The Making of a Managed Cloud Services Provider

    Technology Complexity and Urgency Drive Growth Opportunities for MSPs

    The cloud has become the foundation for technologies and architectures that shape a digital business, including agile app development, next-generation analytics and artificial intelligence, Internet of Things, and edge configurations. But as new service offerings proliferate, so does complexity. As it turns out, it is easy to deploy a cloud instanc...

    $2,450.00
  2. 03 Jun 2021  |  Global  |  Mega Trends

    Global Artificial Intelligence/Machine Learning Platforms Growth Opportunities

    Demand for Disruptive Technologies and Intense Competition Create Future Growth Potential

    Companies across all industry verticals recognize the importance of customer satisfaction (hence, retention) and demand generation (be it new sales, upsells or cross-sells) for business growth. Feeding data into AI/ML platforms, then making sense of such data and creating models that explain or predict customer satisfaction or demand is at the co...

    $2,450.00
  3. 02 Jun 2021  |  Global  |  Mega Trends

    Global Growth Opportunities in Talent Management Due to Increasing Uptake of Artificial Intelligence

    Innovation Culture is on the Rise Because of Increasing AI Adoption in HR Software Solutions, Thereby Helping Enterprises to Achieve Future Growth

    This Frost & Sullivan research service examines the role artificial intelligence (AI) will play in the transformation of the talent management space. As the industry continues to evolve from point applications to integrated solutions, AI capabilities will become the core of talent management solutions. The study identifies key AI trends impacting t...

    $2,450.00
  4. 20 Apr 2021  |  Global  |  Mega Trends

    Transformative Mega Trends to Redefine Next-Generation Digital Infrastructure

    Holistic Colocation and Edge Data Center Strategy Essential for Seamless Customer Experience

    As digital transformation is changing business models, organizations need to leverage real-time intelligence to create and deliver value. Further, next-generation workloads and applications are dependent on extensive near-real-time computation. The large volume of data generated needs to be effectively processed and stored to maximize value. This ...

    $2,450.00
  5. 07 Apr 2021  |  Global  |  Mega Trends

    Transformative Mega Trends in the Data Analytics Ecosystem

    Disruptive Technologies in the Analytics and AI Market

    Organizations have been analyzing internal and external data to inform their decision-making process for centuries. In the late 1800s, Frederick Winslow Taylor famously studied the organization and its workflows to improve business productivity, which gave rise to an entire field of study dedicated to helping companies grow and become more efficie...

    $2,450.00
  6. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Retail

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundat...

    $4,950.00
  7. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Financial Services

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    For financial institutions, the first months of 2020 were a test of operational agility. In response to COVID-19's chaos, including branch shutdowns, concerns about employee health and safety, and shifting government mandates, the financial firms best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a ...

    $4,950.00
  8. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Manufacturing

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In response to the COVID-19 pandemic, manufacturers accelerated their digitalization strategies in 2020. The most successful firms leveraged a cloud foundation to boost productivity, enable collaboration among remote and frontline employees, and connect people, devices, and data via intelligent platforms. The Frost & Sullivan reveals the progress a...

    $4,950.00
  9. 11 Mar 2021  |  Global  |  Mega Trends

    State of the Global Video Conferencing Devices Market, Forecast to 2025

    Hybrid Work and Growing Number of Meeting Spaces Propel Adoption

    The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...

    $6,000.00
  10. 16 Feb 2021  |  Asia Pacific  |  Mega Trends

    Telcos Shifting to Become One-stop Solution Providers Creates Opportunities for the Asia-Pacific Internet of Things Market

    Transformational Growth for the Automotive, Utilities, Logistics, Building, and Industrial Verticals across the Region

    The Asia-Pacific (APAC) Internet of Things (IoT) market is expected to grow at a compound annual growth rate (CAGR) of 22.5% between 2019 and 2026 to reach a market size of $436.80 billion by the end of this forecast period. However, many enterprises remain unclear about the benefits and the maturity of IoT solutions available on the market. This r...

    $2,450.00