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OTT Video and TV Everywhere
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04 Jul 2016  |  Europe
Virtual Reality and Video Streaming Entering the European Contact Centre
For years, analysts and contact centre professionals have been talking about the obvious advantages of using video to deliver a more modern and refined customer experience. It has taken a long time for this idea to come to fruition, and video has mainly been used as a source of information for agents or as content assets to be shared with customers...
$500.00