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Telecom

Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 22 Dec 2020  |  North America

    Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2026

    Mature VoIP Services Take on a New Dynamic as Programmable Communications

    The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...

    $2,450.00
  2. 18 Dec 2020  |  Latin America

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026

    COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services

    In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...

    $4,950.00
  3. 09 Dec 2020  |  Latin America

    Growth Opportunities for Communications, Collaboration and Customer Care Tools in Healthcare

    Enabling Key Healthcare Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Patient and Physician Journeys

    Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...

    $4,950.00
  4. 01 Dec 2020  |  North America

    Robust Adoption of Cloud Video and UCaaS will Continue to Drive the Global Tabletop Audio Conferencing Endpoints Market

    Customer Experience Driven by Rising Video and Multimedia Collaboration Creates Growth Opportunities for Tabletop Audio

    This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints as well as the forecast of endpoint revenue and unit shipments until 2026. The trends, forecast, and market shares have ...

    $4,950.00
  5. 04 Nov 2020  |  North America

    Frost Radar™: North American Hosted IP Telephony and UCaaS Market

    Benchmarking Future Growth Potential

    North American businesses and public-sector organizations are facing heightened challenges as COVID-19 quarantines and other lifestyle changes affect the way workers perform their job tasks and interact with co-workers, customers and partners. The unprecedented rise in remote work, supply-chain disruption, customer demand volatility and elevated em...

    $4,950.00
  6. The sudden shift to remote work for millions of people has created an exponential demand for video meetings. In H1 2020, cloud video meeting providers reported massive growth in usage. Growth in video devices was primarily driven by webcams and all-in-one appliances for remote workers while meeting rooms remained in a holding pattern during the CO...

    $1,500.00
  7. 21 Aug 2020  |  North America

    Enterprise Communications Security Trends and Considerations

    New Technologies Mean New Threats to Mission-Critical Business Communications

    The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...

    $3,950.00
  8. 07 Aug 2020  |  Europe

    Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™

    European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...

    $4,950.00
  9. 28 Jul 2020  |  Latin America

    Growth Opportunities in the Global Professional Headset Market, Forecast to 2026

    Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales

    The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018. Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Desp...

    $4,950.00
  10. 26 Jun 2020  |  Latin America

    Post-pandemic Growth Opportunity Analysis of the Meetings Market

    Video Meetings Become a Business Necessity in the New Normal

    The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implemen...

    $4,950.00